Service Desk Analyst

A Service Desk Analyst plays a crucial role in providing technical support and assistance to users within an organization. Their primary responsibility is to address and resolve IT-related issues, inquiries, and requests from employees or users. The role involves a combination of technical expertise, strong communication skills, and a customer-centric...

HCL Tech is currently hiring for an L1 Level Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: Service Desk Analyst – Voice SupportWork Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig City...

Technical Helpdesk Analyst Join our team as a Technical Helpdesk Analyst and play a key role in providing exceptional technical support to our customers. Responsibilities: Troubleshoot hardware, software, and network operating problems via phone and collaborate with technical resources to ensure resolution. Utilize knowledge of information...

HCL Tech is currently hiring for an L1 Level Service Desk Analyst for one of our clients. If you think you've got the knowledge, experience, and excellent English communication skills then this might be the right job opportunity for you.Role: L1 Service Desk Analyst – Voice SupportWork Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig...

Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 31,000 employees in over 450 offices worldwide. Bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs are vital to making our Company...

Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...

Locations : Pasay & CebuDESCRIPTIONTechnical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and services to assist users.Identifies, investigates...

POSITION: Service Desk Analyst (ITSD)LOCATION: G/F Eton Cyberpod 1 Building Centris, EDSA corner Quezon Avenue Quezon, Metro Manila, 1100 Philippines WHAT TO EXPECT?Up to P23, BasicP2,400.00 Nom-taxable Allowance20% N.D.HMO Day Virtual Process (Initial to Final Interview via MS Teams)QUALIFICATION:At least HS Graduate2 years TSR Experience/ 1 yr ITSD

Locations: Pasay Work Set Up: OnsiteWork Type: Contractual - 6 monthsDESCRIPTIONTechnical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and...

About the roleWe are looking for a talented Global IT Service Desk Analyst to join our team at IT by Design Philippines Inc. in Bonifacio Global City, Taguig City, Metro Manila. As a full-time, on-site IT support specialist, you will be responsible for providing high quality end user support and resolving a wide range of technical issues for our global...

Duties and Accountabilities:First line telephone technical support, answering support queries via phone, email, and remotely site computers.Responsible for ensuring accurate processing of new accounts and modification of employee accounts.Maintain a high degree of customer service for all support queries and adhere to all service management and client...

The Service Desk is a customer-facing entity and the main activities incorporate call handling and basic tointermediate technical services to our customers and internal bodies. These services include responding to and resolving customer support requests (phone calls, emails or directly logged tickets into the Service Desk application) within the agreed...

Salary: P46,000 to P65,000 (Monthly Package)Schedule: Monday- Friday, Rotating Shift (08:30 AM - 05:30 PM AEST) What are we looking for?Skills Required:At least 3+ years' experience in a service desk environment or call center.Sound knowledge of supporting Microsoft technologies, including MS Office suite, Exchange, Active Directory, Office 365, and Windows...

Site: Quezon City - Work OnsiteRole: IT Service Desk Analyst Responsibilities· Act as a single point of contact for phone calls, emails , chats and Self-service tickets from staff regarding IT issues and queries· Receiving, logging, and managing calls from internal staff via telephone, email, chat, voice mail, self-service, etc.· 1st and 2nd line support...

About the roleWe are looking for a talented Global IT Service Desk Technician to join our team at IT by Design Philippines Inc. in Bonifacio Global City, Taguig City, Metro Manila. As a full-time, on-site IT support specialist, you will be responsible for providing high quality end user support and resolving a wide range of technical issues for our global...

Position Purpose: As an HR Service Desk Analyst at Afni, you play a pivotal role in ensuring a positive employee experience. You are the first point of contact for employees with HR-related concerns, providing front-line support and managing critical aspects of the employee life cycle. Your deep knowledge of Afni's benefits, policies, and procedures allows...

Job Summary:The Service Desk serves as the first level of IT support for all Probe users by receiving incidents and service requests through a variety of channels (such as phone, chat, email and ticketing system) and taking theappropriate steps to resolve the users' concerns. Main Responsibilities:Receive and respond to Probe users' calls, chats, emails and...

Job Qualifications:BPO experience is encouraged to applyRelevant Service Desk Experience is an advantage.Basic knowledge about software and hardware applications.Basic knowledge or familiarity with computer configuration and troubleshooting.Problem solving skills.Communication Skills: be able to communicate periodically and proficiently using all types of...

About the Position:Join Hellmann's dynamic Information Technology (IT) Admin and Service Desk Team We are seeking a creative and technically skilled IT Administration and Service Desk Specialist to support our Asia Pacific organization. Your role will be crucial in ensuring that end users can access and utilize the hardware and software they need to perform...

SERVICE DESK ENGINEER Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS A SERVICE DESK ENGINEER?Our awesome client a company based in Australia is...