Account Management Specialist
7 days ago
Job Summary: Account Management Specialist to retain existing clients and key customers by developing strong relationships and ensuring sales targets are met.
The Account Management Specialist plays a crucial role in retaining existing clients and key customers by developing strong relationships with assigned corporate accounts and connecting with key stakeholders to ensure that sales targets are met. This role is critical in ensuring that HMO clients are attended to and that enrollment and liaising with local and/or partner insurance(s) are seamless.
This role will be hired under Health Delivery System, Inc. - a subsidiary of Unilab.
Duties and Responsibilities:
- Ensure that enrollment requirements for new accounts are met and properly endorsed by the Sales Team.
- Establish and maintain long-term business relationships with clients through regular client visits and proactive assistance in addressing client concerns.
- Liaise between various internal teams and corporate accounts to ensure timely and successful delivery of service.
- Closely coordinate with medical insurance provider.
Background and Qualifications:
- Candidate must possess at least a Bachelor's/College Degree in any field.
- At least 2 years of solid working experience in the related field with a successful track record required for this position.
- Experience working in TPA / HMO or insurance companies.
- Ability to do on-site visits and work on weekends and extend beyond company operating hours when needed.
- Excellent negotiation and account management skills.
- Good communication (written and oral), interpersonal, problem-resolution and critical thinking skills.
- Ability to develop strong client relationships.
- Strong organizational, multi-tasking and time-management skills.
- Proven ability to work independently and as a team member.
- Consistently adheres to the company's values.
Work Conditions:
- Full-time, Regular Employment.
- 8-hour work days, Monday through Friday.
- Occasional evening or weekend work may be required as job duties demand.
- Occasional travel to build partnerships with institutions and organizations may be expected.
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