Customer Support

The IT Support Analyst is an internal customer service and support role responsible for coordinating and providing support for desktop/ laptop, printer, and telecom systems. This role is part of a regional support team; and is primarily focused on supporting employees based in location Manila, however you will also be required to provide remote support to...

We're looking for a partner to our Finance, User Operations and Sales teams to maintain and process all incoming queries for our client's fast-growing customer base. As Customer Support Specialist for Billing and Collections, you will support the Revenue Accounting team by assisting in Collections for all our sales assisted customers with a main focus to...

We're seeking an exceptional Customer Support Specialist to be the friendly voice and problem-solving hero for our pest control clients. In this dynamic role, you'll be more than just a phone operator – you'll be the linchpin that keeps our service running smoothly, ensuring every customer interaction leaves a positive impression. Job HighlightsJob type:...

Customer Support Coordinator The Customer Support Coordinator plays a vital role in ensuring seamless customer interactions, process optimization, and scalable solutions. This position involves identifying and documenting key processes, guaranteeing system operations, and delivering exceptional customer support. Duties & Responsibilities Develop and refine...

Response to customer queries.Utilizes knowledge base information to guide customer.Address customer's needs, complaints and other issues with product and services.Collect details for request related to order modification, change of schedule, returns/warranty claims and technical issues.Prepare escalation request for product replacement related...

Customer Support Staff Join our dynamic and growing firm specializing in air cargo logistics and booking platforms as a Customer Support Staff member. Contribute exceptional service and support to our clients and partners through innovative solutions and reliable operations. Key Responsibilities: Manage back-end operations and provide customer...

This is a remote position. This job is full-time and work-from-home. The client is a large food company who is looking to build their customer support team. Work Schedule: Monday to Friday, AEST time zone Qualifications: Impressive customer support background At least 1-2 previous customer service jobs with voice experience Fast-learner, independent...

Our Customer Support Specialists understand that our customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the...

About the roleProbeGroup Philippines, Inc. is seeking a motivated and customer-focused Customer Support Associate to join our team in Makati City. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and loyalty.What you'll be doingRespond promptly and...

This is a remote position. Schedule: Full-time, Friday-Tuesday 8 AM - 5 PM MST (The schedule can be adjusted as long as weekends are covered and the days off are two consecutive weekdays.) Client Timezone: MST (Mountain Standard Time) Client Overview Join a thriving appliance repair company dedicated to delivering exceptional service to customers...

Job Title: Customer Support Specialist Join our team at [Company Name], a leading education provider, as a Customer Support Specialist. In this role, you will be responsible for delivering exceptional customer service and support to our students and clients. Key Responsibilities: Student Support: Advise students on suitable course options, assess...

Job DescriptionThe Back Office Support Representative assists with administrative duties which includes data management, document validation, escalation review and other duties identified by the unit head. Main DutiesPerforming POD validation and related tasksAssist in maintaining trackers Processing order validation requests from customer support team or...

Utilizes knowledge base information to guide customer.Address customer's needs, complaints and other issues with product and services.Collect details for request related to order modification, change of schedule, returns/warranty claims and technical issues.Lodge day-to-day chat transactionSend intraday hourly statusSupport may be required through voice and...

Nerdy was founded in September 2015 by 2 LSE graduates. One day, they decided to create a simple service that could connect experienced freelancers with students to help them solve their uni-related problems.We strongly believe in the value of passing insights and knowledge between peers. Our mission is, therefore, to facilitate the flow of first-hand...

About UsAs a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet...

Customer Service Specialist Customer Service Specialist Join our team as a Customer Service Specialist and become part of a collaborative environment where your skills and expertise will make a difference in delivering innovative solutions to our customers. About the Role We are seeking a quick-learning, self-motivated, and results-driven individual to...

Be a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?We are looking for a Customer Support Coordinator, who will be responsible for providing comprehensive support to both internal teams and external sellers. You will manage technical troubleshooting, assist sellers with their inquiries, and ensure a smooth claim process...

Provide information, directions, assistance to everyone. Man the paging system. May also be asked to perform any other tasks assigned by management as long as it is not against the law. Does not compromise safety and security and ethics. Coordinates and Organizes Receives incoming calls and connect them to appropriate personnel Gives a warm greeting...

Your role as a Customer Support Officer will be crucial as you will be the front face for Scorptec Computers in advising and servicing Australian consumers and businesses. Your personal and career growth and development matters to us, so we strive to provide with a fun and professional environment that focuses on you and your goals. Full Job Description:Gain...

The ideal candidate will have exceptional customer service and computer skills and will act as a liaison, providing product/services informationCustomer Service Company Description is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is...