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Customer Support Agent

3 months ago


Manila, National Capital Region, Philippines Brunt Work Full time

This is a remote position.

This job is full-time and work-from-home. The client is a large food company who is looking to build their customer support team.

Work Schedule: Monday to Friday, AEST time zone

Qualifications:

  • Impressive customer support background
  • At least 1-2 previous customer service jobs with voice experience
  • Fast-learner, independent Responsibilities:
    • Handle customer inquiries via voice calls, emails, and social media responses
    • Stay updated with evolving customer service technologies and trends
    • Manage complex customer issues across multiple communication channels
    • Balance efficiency with maintaining a human touch in customer interactions
    • Gather and utilize customer feedback to improve products, services, or support processes
    • Maintain strong communication with team members in a remote work environment