Calculation Application Support

1 day ago


Manila, National Capital Region, Philippines Directio PHL, Inc. Full time

**Job Summary:** We are seeking a Calculation Support professional to assist a French client in the production of glasses and optician services, improving the quality of life by enhancing vision quality.

Directio is a global IT services company that consults, codes, tests, deploys, and manages cloud-based and mobile applications. We operate under the "We Code Success" principle, prioritizing the success of our clients, consultants, and partners.

About the Project

We are looking for a Calculation Support professional to provide client assistance and support for upgrades or new implementations of calculation software. The ideal candidate will define solutions to resolve user problems and improve overall efficiency.

Responsibilities
  • Provide client assistance and support for upgrades or new implementations of calculation software
  • Define solutions to resolve user problems and improve overall efficiency
  • Perform pre-production setup and ensure successful integration
  • Deploy new customer environments with the implementation of the Calculation System
  • Conduct user training for new services and system updates in Asia
  • Improve the daily operations of support activities
  • Evaluate system specifications to enhance the maintenance of calculation software
Requirements
  • 5+ years of hands-on experience in IS support and maintenance, Business Analysis maintenance, System analysis or related fields
  • Work in a hybrid setup (3 day onsite and 2 day WFH)
  • Experience with IIS and XML
  • Experience with MS SQL
  • Available for emergencies on-call support rotations with other team members
  • Good communication skills, both written and verbal in English
  • Customer-oriented and good teamwork
  • Capacity of problem analysis, capable of learning
We Offer
  • Monthly transportation allowance of ₱4,000
  • ₱3,600 monthly non-taxable allowance
  • HMO coverage from day 1 for you and 1 dependent
  • Equipment provided
  • Optical coverage
  • Year-end leave monetization
  • Gym subscription
  • Monthly supply of coffee


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