Application Support Analyst

1 week ago


Manila, National Capital Region, Philippines Information Professionals, Inc. Full time
Actively identifying incidents and as necessary managing the incident resolution process, providing service recovery while managing client communications and their expectations.Proactive management of business critical real-time trading systems, middle office systems, back office and settlement systems, identifying issues and potential problem areasInteracting with various internal IT support functions; Infrastructure, Development, Quality Assurance, Operations and external 3rd party vendors to troubleshoot and resolve complex incidentsWorking through Disaster Recovery planning and testingWorking closely with the business to provide input on technology strategyResponsible for all trading system, middle office, and back office system upgrades, including testing, implementation and support of the established infrastructureBuilding and maintaining working relationships with 3rd party vendors and exchanges, providing updates and project status reports as required to ensure open communications.Required skills:At least 4 years of experience of supporting Front Office Trading Applications, Middle Office, Back Office and Settlements systems is a must.Knowledge of the following: Electronic Trading Systems, Middle office applications and back office / settlement systems (MQ, TEO, LISA, Exchange technology, RIMS, SWIFT, CREST, EASYWAY, DTCC, EQUIAS, Trayport, Trading Technologies, Alteryx, LANE). Database interrogation and manipulation Microsoft Applications, (Windows Server/Client) UNIX / LINUX, ServiceNow Good understanding of a range of enterprise technologiesExcellent problem solving, planning and organisation skillsExcellent documentation, written and oral communication skillsGood understanding of the Trade Life Cycle (STP) , FIX protocolRisk Knowledge/P&L Experience Knowledge of compliance controls and exchange regulatory obligationsUnderstanding of Equities, Derivatives, Foreign Exchange, and Fixed Income marketsExperience of working in an ITIL environment (ideally with ITIL certification)Regular/Direct hire with the client

Hybrid Work Set up - 3 days onsite, 2 day offsite

Rotational Shifting Sched



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