applications engineer
1 day ago
Summary: Applications Engineer responsible for analyzing and troubleshooting escalated service issues, deploying system upgrades, and providing on-call support in a Linux-based systems environment.
Job Description:
As an Applications Engineer, you will be part of the Technical Operations team, reporting directly to the Applications Manager. Your primary responsibilities will include:
- Analyzing and troubleshooting escalated service issues as Level 2 Support during nightshift and mid shift.
- Deploying system upgrades and patches to ensure optimal system performance.
- Developing and enhancing effective monitoring alarm mechanisms to prevent system downtime.
- Creating and maintaining scripts to automate day-to-day tasks and improve efficiency.
- Providing on-call support in case of emergencies and ensuring prompt resolution.
- Documenting procedures and identifying areas for improvement to enhance current practices.
- Managing database platforms for optimal performance and data integrity, including backup and restoration procedures.
- Supporting other functional groups for data gathering and analysis.
Requirements:
- Graduate degree in Electronic Engineering, Computer Engineering, or Telecommunications Engineering or equivalent.
- At least 2 years of working experience in a Support Role for Linux-based Systems.
- Redhat or CentOS administration training/knowledge.
- Scripting knowledge in bash, shell, Perl, or Python.
- Experience in network/integration protocol analysis.
- Experience in PostgreSQL and MongoDB administration.
- Experience in serverless cloud platform for Azure.
Skills:
- Excellent communication skills.
- Ability to manage multiple tasks and adapt to different challenges and changing priorities.
- Proactive and willing to learn new technologies.
- Ability to work under pressure.
- Flexibility to work nightshift and midshift schedules.
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