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Administrative Associate

2 months ago

Manila, National Capital Region, Philippines Guevent Investments Development Corp. Full time
:

The Client Service Associate will be a key member of our auction house team, responsible for delivering exceptional service to our clients throughout the auction process. This role involves providing support to both buyers and sellers, handling inquiries, managing documentation, and ensuring a seamless experience for all parties involved.

Client Interaction: Serve as the primary point of contact for clients, addressing inquiries, providing information about upcoming auctions, and assisting with registration and bidding processes.Auction Support: Assist in the preparation and execution of auctions, including managing client lists, coordinating with auctioneer staff, and ensuring all logistical aspects are handled efficiently.Documentation Management: Prepare and process contracts, invoices, and other necessary documentation related to auctions and client transactions.Customer Service: Resolve client issues and concerns in a professional and timely manner, ensuring high levels of client satisfaction.Data Entry: Maintain accurate records of client interactions, auction results, and other relevant data.Collaboration: Work closely with other team members, including auctioneers and marketing staff, to support auction events and enhance the client experience. Requirement : Education: College degree in Business, Art History, or a related field preferred.Experience: Previous experience in a client-facing role, preferably in an auction house or related industry.Skills: Strong communication and interpersonal skills, excellent organizational abilities, and proficiency with computer systems and software.Attributes: Detail-oriented, proactive, and capable of handling multiple tasks in a fast-paced environment.