Technical Support Representative
3 weeks ago
Install and maintain software workstations, printers, and network equipment for end-users. Utilize excellent customer service skills and advanced troubleshooting skills to resolve issues.
Key Responsibilities:
- Escalate unresolved queries to the next level of support team
- Track, route, and redirect problems to correct resources
- Utilize customer service skills to exceed customers' expectations
- Provide strong client-facing and communication skills
- Utilize advanced troubleshooting and multi-tasking skills
- Deal with users through calls, chats, and email
- Maintain good typing speed (minimum 40 WPM and 98% accuracy)
- Stay up-to-date on knowledge of Operating Systems, ISP, Hardware, Networking, and Outlook
- Develop good analytical and problem-solving skills
- Develop good interpersonal and customer care skills
- Work in a flexible 24/7 environment
Requirements:
- Associate's Degree
- 2-4 years of working experience in the Information Technology field
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Sales Representative
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Manila, National Capital Region, Philippines Industrial Support Full timeJob Title: Sales RepresentativeAt Industrial Support, we are seeking a highly motivated and experienced Sales Representative to join our team.Key Responsibilities:Develop and maintain strong relationships with distributors, clients, and customers.Meet and exceed sales targets through effective sales strategies and negotiation skills.Travel to meet with...
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Virtual Technical Support Specialist
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Customer Service Representative in Manila
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IT Support Specialist
1 week ago
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Sales Representative in Manila with Benefits
1 week ago
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Technical Support Specialist
3 days ago
Manila, National Capital Region, Philippines Three Peaks International Pty Ltd Full time**Job Title:** Technical Support SpecialistAbout Three Peaks International Pty LtdWe are a Sydney-based staffing solutions partner providing local and virtual staffing services to Australian businesses. Our team is committed to delivering exceptional customer service and support.Job Responsibilities:Respond to support tickets via email, providing timely and...
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Manila, National Capital Region, Philippines Industrial Support Full timeQualificationsWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Industrial Support in Clark Pampanga. The ideal candidate will have a strong background in customer service and be able to work effectively in a fast-paced call center environment.Must have at least completed 2nd year in collegeMust have at...
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Manila, National Capital Region, Philippines Industrial Support Full timeKey Qualifications:• Must have at least completed 2nd year in college• Must have at least 6 months to 1 year of Call Center ExperienceWhy Industrial Support:We are looking for a skilled and dedicated individual to join our team as a Customer Service Representative in Clark Pampanga. As a Call Center Agent, you will be responsible for providing...
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Customer Service Representative
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Helpdesk Support
4 weeks ago
Manila, National Capital Region, Philippines Computer Analysts and Recovery Experts Pte. Ltd. - Phil. Representative Office Full timeHelpdesk Support Specialist needed to provide technical assistance to users via remote channels, troubleshoot software and hardware problems, and maintain clear documentation of user interactions. We're looking for a skilled Helpdesk Support Specialist to join our team in Manila, Philippines. As a Helpdesk Support Specialist, you will be responsible for...
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Technical Support Specialist
3 weeks ago
Manila, National Capital Region, Philippines Addmore Outsourcing Inc. Full timeTechnical Support SpecialistWe are seeking a highly skilled and dedicated Technical Support Specialist to join our team at Addmore Outsourcing Inc. This role involves providing exceptional customer support by diagnosing and resolving technical issues, addressing software and hardware concerns, and assisting users with technical procedures.Key...
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Manila, National Capital Region, Philippines OAMPI Inc. Full timeEmail Support Representative for a financial management firm in Makati, PHEmail Support Representatives assist customers via email, answering their questions and helping them to quickly resolve issues. They aim to improve the quality of customer interactions, work as a team to hit client targets, and perform other tasks as required by the client.At least 2...
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Technical Support Professional
3 weeks ago
Manila, National Capital Region, Philippines Addmore Outsourcing Inc. Full timeTechnical Support SpecialistWe are seeking a skilled and detail-oriented Technical Support Specialist to join our team at Addmore Outsourcing Inc. The ideal candidate will possess excellent communication skills, a strong analytical mindset, and the ability to troubleshoot complex technical issues.Key Responsibilities:Provide Exceptional Customer Support:...
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Technical Support Specialist
1 week ago
Manila, National Capital Region, Philippines Strategic Networks Inc. Full timeAbout the RoleStrategic Networks Inc. is seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their hardware and software issues are resolved efficiently and effectively.Provide technical support via onsite, phone, email, and remote to...
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Technical Support Professional
1 week ago
Manila, National Capital Region, Philippines Addmore Outsourcing Inc. Full timeWe are seeking a dedicated and skilled Help Desk Specialist to enhance our support team. The successful candidate will be responsible for delivering top-notch technical assistance to customers via various communication channels, resolving hardware, software, and network issues in a timely and efficient manner.Key Responsibilities:Provide exceptional...
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Technical Support Specialist
7 days ago
Manila, National Capital Region, Philippines JK Network Services Full timeJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at JK Network Services. The successful candidate will be responsible for providing technical support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical...
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Technical Support Specialist
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Manila, National Capital Region, Philippines Elevate Calls Inc Full timeJob Title: Technical Support SpecialistCompany: Elevate Calls Inc.Job Type: Full-Time / Part-TimeElevate Calls Inc. is seeking a skilled and customer-oriented Technical Support Specialist to provide exceptional support to our customers, ensuring the seamless operation and troubleshooting of their smart alarm security systems.Key Responsibilities:Provide...
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Technical Support Expert
1 week ago
Manila, National Capital Region, Philippines House of I.T Full timeTechnical Support Expert at House of I.TEmail Support: Provide technical advisory and remote technical support services.Ticket Processing: Resolve customer concerns and complaints on technical aspects of the product.Goal Achievement: Meet goals set for all metrics as required by the Client.Task Management: Check designated queue in Autotask to see if a...