IT Service Desk Support

About the roleWe are looking for a talented Global IT Service Desk Analyst to join our team at IT by Design Philippines Inc. in Bonifacio Global City, Taguig City, Metro Manila. As a full-time, on-site IT support specialist, you will be responsible for providing high quality end user support and resolving a wide range of technical issues for our global...

About the roleWe are looking for a talented Global IT Service Desk Technician to join our team at IT by Design Philippines Inc. in Bonifacio Global City, Taguig City, Metro Manila. As a full-time, on-site IT support specialist, you will be responsible for providing high quality end user support and resolving a wide range of technical issues for our global...

Technical Helpdesk Analyst Join our team as a Technical Helpdesk Analyst and play a key role in providing exceptional technical support to our customers. Responsibilities: Troubleshoot hardware, software, and network operating problems via phone and collaborate with technical resources to ensure resolution. Utilize knowledge of information...

Locations : Pasay & CebuDESCRIPTIONTechnical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and services to assist users.Identifies, investigates...

Locations: Pasay Work Set Up: OnsiteWork Type: Contractual - 6 monthsDESCRIPTIONTechnical Helpdesk Analyst may perform one or more of the following:Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and...

About the roleJoin the dynamic team at Unison Solutions Delivery, Inc. as a Service Desk Support L1. This full-time position is based in Bagong Ilog, Pasig City Metro Manila and will play a crucial role in providing first-line IT support to our valued clients.What you'll be doingRespond to and log incoming support requests from users via phone, email, and...

A Service Desk Analyst plays a crucial role in providing technical support and assistance to users within an organization. Their primary responsibility is to address and resolve IT-related issues, inquiries, and requests from employees or users. The role involves a combination of technical expertise, strong communication skills, and a customer-centric...

Job Summary:The Service Desk serves as the first level of IT support for all Probe users by receiving incidents and service requests through a variety of channels (such as phone, chat, email and ticketing system) and taking theappropriate steps to resolve the users' concerns. Main Responsibilities:Receive and respond to Probe users' calls, chats, emails and...

About the Position:Join Hellmann's dynamic Information Technology (IT) Admin and Service Desk Team We are seeking a creative and technically skilled IT Administration and Service Desk Specialist to support our Asia Pacific organization. Your role will be crucial in ensuring that end users can access and utilize the hardware and software they need to perform...

SERVICE DESK ENGINEER Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS A SERVICE DESK ENGINEER?Our awesome client a company based in Australia is...

Overview:The IT Service Desk Specialist is responsible for providing technical support to clients, ensuring the smooth operation of their IT systems and networks. This role involves troubleshooting technical issues, resolving hardware and software problems, and providing user support.Your priority will be to ensure timely and effective solutions in line with...

Responsibilities:Lead a team to ensure timely resolution of technical issues.Manage service desk operations including ticket management and escalation.Provide technical guidance and mentorship to team members.Collaborate with IT teams to maintain infrastructure and systems.Analyze metrics and implement improvements for service delivery.Resolve complex...

HIRING – Service Desk Job Brief:Our company is looking for a Service Desk who will act as a communications center that provides a single point of contact (SPOC) between a company, its customers, employees, and business partners. He or she will provide first level support for response and resolution of customers incident. The candidate we are looking for...

Job Responsibilities: • Incident Triage and Logging: Efficiently categorize and log IT service tickets, ensuring accurate tracking and resolution. • Level 1 Incident Management: Provide initial assessment and resolution of IT incidents, escalating complex issues to higher-level teams as necessary. • Customer Service: Deliver exceptional customer...

Duties and Accountabilities:First line telephone technical support, answering support queries via phone, email, and remotely site computers.Responsible for ensuring accurate processing of new accounts and modification of employee accounts.Maintain a high degree of customer service for all support queries and adhere to all service management and client...

Our client is a strategic business Solution Provider focused on the delivery of professional services and applications. With over 25 years' experience in the information technology industry.The role is Level 1 Helpdesk Support Technician. You will provide first level contact and convey resolutions to customer issues, properly escalate unresolved queries to...

Service Desk AgentMetro Manila (Onsite) Handle E-mails, Calls and Chat related to application issues faced by clients within SLA; and at times will handle desktop, hardware, software, access issues. Create issue tickets by logging all pertinent information with utmost Quality and precision. Identify the exact issue through effective probing and paraphrasing....

Overview:As a Senior IT Service Desk Specialist, you will be responsible for providing high-level technical support and strategic guidance to our clients, ensuring their IT systems and networks run efficiently. This senior role involves managing complex troubleshooting tasks, overseeing escalations, and delivering advanced IT solutions. Experience with...

Be the First Line of IT Defense—Support Clients, Not BurnoutAre you looking for an IT Support/Service Desk role where work-life balance isn't just a buzzword but a reality? In our client's IT services company, they're committed to fostering a supportive, flexible work environment that allows you to thrive both professionally and personally. As the first...

Company DescriptionFounded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...