Current jobs related to Customer Service Specialist - Manila, National Capital Region - TDCX Philippines


  • Manila, National Capital Region, Philippines Headstart Specialist Full time

    Key Qualifications:• Must have completed at least 2 years of college education• Possesses a minimum of 3 months of experience in a call center environment• Willing to work on-site and in Ilocos region• Open to beginners and career growth opportunitiesAbout the Role:As a Headstart Specialist, we are seeking a highly motivated and customer-focused...


  • Manila, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time

    Customer Service Representative needed for automotive sector, handling customer inquiries, resolving technical issues, and educating customers on digital products. Responsibilities Handle customer inquiries in writing and by telephone in English, supporting customers with requests concerning digital topics. Think comprehensively to resolve...


  • Manila, National Capital Region, Philippines JT International S.A. Full time

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating and creating new products for consumers. Our business is not just about products, but about our people, their talent and potential. When they are free to be themselves and given opportunities to grow and develop, amazing things can happen. Our...


  • Manila, National Capital Region, Philippines Asalus Corporation (IntelliCare) Full time

    Job Summary: Field Customer Service Specialist provides timely and reliable information to customers, maintaining a positive service image in various scenarios. As a Field Customer Service Specialist, you will be responsible for attending to customers' diverse needs, providing accurate and timely information in every call-based transaction. You will also...


  • Manila, National Capital Region, Philippines Asalus Corporation (IntelliCare) Full time

    Customer Service Specialist role involves providing reliable and timely information to customers, maintaining a positive service image, and possessing strong communication and analytical skills. Key responsibilities include: Attending to customer inquiries and coverage approvals Maintaining a professional service image in various scenarios ...


  • Manila, National Capital Region, Philippines Toyota Financial Services Philippines Corporation Full time

    Customer Service Specialist role involves handling customer inquiries and concerns with professionalism and efficiency. The ideal candidate will possess excellent communication and interpersonal skills, with a strong focus on customer satisfaction and productivity. Handle customer inquiries and concerns via phone, email, or in-person, providing accurate...


  • Manila, National Capital Region, Philippines Asalus Corporation (IntelliCare) Full time

    A Customer Service Specialist attends to diverse customer needs, providing timely and reliable information through calls. Maintains a positive and professional service image under various scenarios.Key Responsibilities:Respond to customer inquiries and resolve issuesProvide accurate and timely informationMaintain a positive and professional service...


  • Manila, National Capital Region, Philippines Firefly Electric & Lighting Corp. Full time

    About the RoleLocation: Head Office (Ermita, Manila)Role Type: Full-timeDepartment: Commercial - Technical Reporting to: Product Technical Manager As a Customer Service Specialist, you will be responsible for providing the best customer experience in terms of product and service support. You are in charge of ensuring that FELCO's core value in terms of...


  • Manila, National Capital Region, Philippines Maynilad Water Services, Inc. Full time

    Job Summary: Key Account Water Service Specialist responsible for coordinating with departments and offices to resolve technical and billing concerns, conducting analysis, and ensuring timely delivery of statements and payments.Main Responsibilities:Coordinates with other departments and offices to resolve technical concerns, such as meter-related activities...

  • Customer Service

    1 month ago


    Manila, National Capital Region, Philippines Marie France Bodyline International, Inc. Full time

    Customer Service and Sales SpecialistAre you a motivated and enthusiastic professional with a strong sales mindset?If you're passionate about delivering great customer experiences and have a knack for sales, we want you on our teamWe're looking for a Customer Service and Sales Specialist who excels at upselling and is confident in interacting with clients...


  • Manila, National Capital Region, Philippines CEVA IT SHARED SERVICE Full time

    Job Summary: Process sales orders efficiently and accurately, ensuring timely delivery and order accuracy. Manage lead and order activities for a specified sales group area. Responsibilities: Enter orders manually in SAP or Impulse, verifying accuracy and completeness. Release orders from SAP or Impulse, ensuring timely processing. Modify orders, update...


  • Manila, National Capital Region, Philippines JT International S.A. Full time

    At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a difference with us, all you need to do is bring your human best. What will your story be? Apply now Learn more: O2C Customer Service...


  • Manila, National Capital Region, Philippines HYPR Service Full time

    **HYPR Service** is a premier recruitment agency dedicated to connecting exceptional talent in Latin America with outstanding opportunities in the United States. We specialize in identifying and placing top-tier professionals across various industries, ensuring our clients receive the best candidates to meet their business needs. HYPR Service excels in...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Customer Service Representative Job Summary: Deliver exceptional customer experiences and resolve issues efficiently in a fast-paced environment.Key Responsibilities:Interact with customers to provide product and service information over the phoneCreate, manage, and drive closure on service requestsSolve problems, communicate, and handle complex issues...


  • Manila, National Capital Region, Philippines J-K Network Services Full time

    Job Title: Front Desk SpecialistWe are seeking a highly skilled and experienced Front Desk Specialist to join our team at J-K Network Services.Job Summary:The Front Desk Specialist will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key...


  • Manila, National Capital Region, Philippines Neksjob Corporation Full time

    Job Title: Customer Service Representative - Telco Account SpecialistWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neksjob Corporation. As a Customer Service Representative - Telco Account Specialist, you will be responsible for providing exceptional customer service to our clients regarding phone...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Provide customer service over the phone, handle service requests, and resolve issues through coordination with internal departments. Focus on providing a great experience. Create, manage, and drive closure on service requests.Solve problems and communicate with customers to find resolution.Typically handle straightforward problems and refer complex issues to...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Role Overview:Engage with customers via phone, providing detailed information and assistance on our client's products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and...


  • Manila, National Capital Region, Philippines Bosch Service Solutions, Inc. Full time

    Follow up customer callsRespond to customer's email inquiries in a timely mannerProcess orders, forms, and claimsProvide product and service information to customersManage and update customer databasesData processing and maintaining accurate Customer and Material Master DataManagement of B2B system updates and processing uploadsResearch required information...


  • Manila, National Capital Region, Philippines Urban Smiles Dental Clinic Full time

    Job Title: Customer Relation Specialist/Receptionist Job Summary: We are seeking a highly skilled and customer-focused Customer Relation Specialist/Receptionist to join our team at Urban Smiles Dental Clinic. Responsibilities: * Schedule and coordinate patient appointment schedules * Respond to all dental services inquiries * Maintain accurate and...

Customer Service Specialist

3 months ago


Manila, National Capital Region, Philippines TDCX Philippines Full time
TDCX (

NYSE:
TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.


TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.

We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce.

Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.


We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry.

Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.


From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.