Field Customer Service Specialist

7 hours ago


Manila, National Capital Region, Philippines Asalus Corporation (IntelliCare) Full time

Job Summary: Field Customer Service Specialist provides timely and reliable information to customers, maintaining a positive service image in various scenarios.

As a Field Customer Service Specialist, you will be responsible for attending to customers' diverse needs, providing accurate and timely information in every call-based transaction. You will also maintain a positive and professional service image in the face of various scenarios.

Key Responsibilities:

  • Provide reliable and timely information to customers
  • Maintain a positive and professional service image
  • Handle customer inquiries and coverage approvals

Qualifications:

  • Graduate in any medical-related course is an advantage
  • Fresh graduates are welcome to apply

Competencies:

  • Possesses basic customer service skills and orientation skills
  • Possesses good communication and analytical skills
  • Is computer literate
  • Is willing to work on shifting schedules

Personal Character:

  • Possesses an adaptable personality


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