O2C Customer Service Specialist

The Customer Service Specialist will be an integral member of the O2C GSC+CS pillar of GBS Manila with the following key responsibilities such as Ticket Resolution - includes daily and month-end deliverables, Collaborate on issue resolution (root cause analysis, corrective and mitigation plans), Support with SAP testings and perform J-SOX controls as...

We are JTI, Japan Tobacco International, a global leader in the tobacco industry, present in 130 countries. Our business is built on innovation, creating new and better products for consumers to choose from. But our business is also about our people, their talent, and their potential. We believe that when they are free to be themselves and given the...

Transworld Systems Customer Service LLC (TSI)US Utility account (similar with MERALCO)We need 40 agents to start on October Preferably with telco and upselling experience in BPO industry. Perks:Up to 30k salary package.Uncapped monthly Incentives with sales commission.Fixed weekends off.20% night differential.Free hmo for 2 dependents upon regularization....

Job Summary: Field Customer Service Specialist provides timely and reliable information to customers, maintaining a positive service image in various scenarios. As a Field Customer Service Specialist, you will be responsible for attending to customers' diverse needs, providing accurate and timely information in every call-based transaction. You will also...

Customer Service Specialist role involves providing reliable and timely information to customers, maintaining a positive service image, and possessing strong communication and analytical skills. Key responsibilities include: Attending to customer inquiries and coverage approvals Maintaining a professional service image in various scenarios ...

Customer Service Specialist role involves handling customer inquiries and concerns with professionalism and efficiency. The ideal candidate will possess excellent communication and interpersonal skills, with a strong focus on customer satisfaction and productivity. Handle customer inquiries and concerns via phone, email, or in-person, providing accurate...

Customer Service Representative needed for automotive sector, handling customer inquiries, resolving technical issues, and educating customers on digital products. Responsibilities Handle customer inquiries in writing and by telephone in English, supporting customers with requests concerning digital topics. Think comprehensively to resolve...

About the RoleLocation: Head Office (Ermita, Manila)Role Type: Full-timeDepartment: Commercial - Technical Reporting to: Product Technical Manager As a Customer Service Specialist, you will be responsible for providing the best customer experience in terms of product and service support. You are in charge of ensuring that FELCO's core value in terms of...

Job Summary: Process sales orders efficiently and accurately, ensuring timely delivery and order accuracy. Manage lead and order activities for a specified sales group area. Responsibilities: Enter orders manually in SAP or Impulse, verifying accuracy and completeness. Release orders from SAP or Impulse, ensuring timely processing. Modify orders, update...

Customer Service and Sales SpecialistAre you a motivated and enthusiastic professional with a strong sales mindset?If you're passionate about delivering great customer experiences and have a knack for sales, we want you on our teamWe're looking for a Customer Service and Sales Specialist who excels at upselling and is confident in interacting with clients...

Overview:Ensures all sales orders are processed efficiently and accurately and that delivery deadlines are met. Verifies and reviews the accuracy of orders. May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory). Responsibilities:Perform the following tasks, under...

Overview:The IT Service Desk Specialist is responsible for providing technical support to clients, ensuring the smooth operation of their IT systems and networks. This role involves troubleshooting technical issues, resolving hardware and software problems, and providing user support.Your priority will be to ensure timely and effective solutions in line with...

About the Position:Join Hellmann's dynamic Information Technology (IT) Admin and Service Desk Team We are seeking a creative and technically skilled IT Administration and Service Desk Specialist to support our Asia Pacific organization. Your role will be crucial in ensuring that end users can access and utilize the hardware and software they need to perform...

Role Overview:Engage with customers via phone, providing detailed information and assistance on our client's products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and...

Job Description:Taking responsibility: Offers premium service in your daily contact with automobile customers. Handles eCall (emergency calls).Correspondence with Public SafetyAnswering Points (emergency control center)Reliable implementation:Fulfillment of Mobility Services requirements.Ensures proper delivery of quantity and quality KPIs...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

Follow up customer callsRespond to customer's email inquiries in a timely mannerProcess orders, forms, and claimsProvide product and service information to customersManage and update customer databasesData processing and maintaining accurate Customer and Material Master DataManagement of B2B system updates and processing uploadsResearch required information...

The Digital Accounts Specialist will be responsible for delivering an exceptional customer experience to LoadPay customers. The Digital Accounts Specialist will be responsible for reviewing and providing application status updates to applicants during non-banking hours of operations. This role ensures that all new accounts applications get assistance beyond...

Roles and ResponsibilitiesJoin us in a dynamic role where you'll be the go-to expert for our clients' products and services. You'll engage with customers over the phone, providing them with critical information and exceptional support. Your mission is to transform every customer interaction into a memorable experience, delivering top-notch service that sets...