Sales Admin Assistant

1 week ago


Manila, National Capital Region, Philippines Acquire BPO Full time


We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

POSITION DESCRIPTION


Sales Admin Assistant

Location: Uptown BGC
Reporting to: Sales Manager

We're an award-winning business process outsource provider, to some of the world's largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.

A SNAPSHOT OF YOUR ROLE

As a Sales Admin Assistant. you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.

What you get to do every day as a Sales Admin Assistant:

Reporting to the Sales Manager, the Sales Assistant is responsible for providing sales administration and support to the Sales Executives and Sales Manager.

Areas of direct responsibility:

Administration support to sales team
Sales data entry including bookings
Internal emails
Preparation of sales reports including campaign & client tracking reports using Excel and various systems

Administration Duties:
Assist sales team with creating sales proposals for clients
Sales data entry: Receive and process new booking schedules for clients from sales team
Timely processing of booking changes
Monitor bookings to ensure spots are not dropped out of the schedule, or are replaced
Complete check at month end of any spots not transmitted, prior to invoicing
Prepare reports pre and post client campaigns to support client results delivery, using excel and other various systems
Monitor and Coordinate material changes. Retrieve requested information from IBMS.
Coordinate the filler lists for sales office each week
Prepare regular reports for available airtime for sales
Prepare monthly share reports for sales team
Communicate clearly and concisely with and assist sales team members and other employees as required over email, Microsoft teams, cisco jabber.

General:
Other duties as reasonably directed.
Follow company policies and procedures.
Take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself and others in the workplace.
Ensure that co-workers are treated respectfully and without any form of discrimination, harassment or victimisation.
Be a positive, willing and adaptable member of the team at all times.

A BIT ABOUT YOU
The knowledge, experience, skills and personal attributes required for the job
Essential DesirableConfidence and maturity to communicate effectively with external & internal customers from varying backgrounds
A proven ability to work effectively in a busy, fast paced environment whilst demonstrating persistence and patience on a daily basis.
Experience in an administrative role.
Solid computer skills including proficiency with Microsoft office suite applications, including Excel, Outlook, Word
A high level of organisation and time management skills.
A high accuracy level for data input
Excellent attention to detail
Self-motivated and able to work efficiently to set priorities and accomplish tasks in a timely manner
Media experience is well-regarded.
Previous customer service experience would be highly regarded

MEASUREMENT OF SUCCESS
Account Specific Metrics
Client satisfaction metrics
Compliance level of company policies

WHAT WE VALUE
We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:
Collaboration: Brilliant jerks can be brilliant elsewhere.
Impact: Do, get it done, create impact.
Passion: Be positive, bring passion and energy.
Transparency: A transparent team can help each with other.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security. You are also responsible for protecting credit card, personal and/or sensitive personal information that you may handle or process during your employment in Acquire BPO.
Join the A-Team and experience the A-Life


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