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Relationship Management Executive
2 months ago
Your Key Responsibilities:
Manage and grow relationships with key clients in the telecommunications industry, ensuring a deep understanding of their needs and aligning solutions accordingly.Identify new growth opportunities, create strategic account plans, and execute sales initiatives to meet and exceed revenue targets.What Makes You a Strong Candidate: Bachelor's Degree in Business, Computer Science, IT, Engineering, or a related field.At least 2 years of hands-on experience in customer service, preferably within the telecommunications or related industries.Experience in sales and customer service is a plus.
Demonstrated success in managing escalations and retaining high-value customers.
What Sets You Apart: Experience leading various projects, with a proven track record of using data and analysis to enhance customer satisfaction.Exceptional interpersonal and communication skills, capable of fostering strong client relationships.Expertise in negotiation and presentations, with the ability to convey technical products and services in customer-friendly terms.
