Operation Specialist 4PL

2 weeks ago

Manila, National Capital Region, Philippines Hellmann Shared Service Center Inc. Full time

About the position
As a Logistics Operation Specialist 4PL, you'll be at the forefront of orchestrating our customers' global PO Management / air freight/sea freight operation and daily shipments. Your role is to manage the end-to-end shipment process from shipment forecasting & Purchase Order Follow up , timely freight booking, pick-up, customs activities, delivery, and billing. You will engage with various customer and supplier stakeholders in many countries directly to ensure the shipments arrive as planned.

Key Tasks:

Take ownership of managing the daily air freight/sea freight shipments pro-actively to achieve customer requirements.Purchase Order status follow up with suppliers.Coordinating import/export shipment with local & overseas customers, carriers, sub-contractors, agents, and truckers for all import and export-related transportation.Liaise internally and externally with all departments, third-party carriers, forwarders, and agencies for a timely shipment execution.Communicate irregularities timely to customers and provide a clear alternative solution.Prepare, create, and execute complete document sets correctly and efficiently for all related consignments.Proactively monitor daily export/import shipment/delivery schedules. Act when potential delays occur. Process external and internal billing and invoicing based on the agreed rates. Input correct accruals. Input and update all required data in the designated Hellmann Freight TMS systems.Be aware and practice specific duties in relation to the legal import/export movement of all hazardous and DG goods.Comply with the respective global trade restrictions and guidelines.Read and follow instructions defined in customer-specific SOPs and work instructions.Maintaining the latest customer and 3rd party contact list to ensure quality service is provided to the customers.Adhering to continuous improvement procedures through best practices to increase the competence level of sea freight-related processes to achieve performance, quality, compliance, and service level growth.Becomes relatively conversant in the regulations, cultures and laws of those designated countries involved.Assisting with implementing new customers, reviewing SOP, and providing feedback.Adaptability to changing market environment and ability to take on different tasks. Skills and Competencies:Excellent communication and customer service skillsDemonstrates strong communication capabilities in an international environment.End-to-end air freight and sea freight operation export and import knowledge.Work with different cultures and people, including phone calls.Strong time management to complete tasks on timeA proactive attitude to foresee irregularities and propose alternative solutions.Ability to work under pressure to cope with periods of high workload and tight timelines.Willingness to work overtime to meet deadlines when required.Able to work in an early/late shift set-up. Skills and Competencies:Extensive operational freight forwarding experience in air and sea freight.Proficiency in dangerous goods and cold chain handling.In-depth knowledge of customs procedures, embargoes, and trade compliance globally.Exceptional communication skills with the ability to engage senior management effectively.Cross-functional leadership skills to drive operational priorities across global/regional/country teams.Decision-making capabilities with accountability, managing risks while demonstrating managerial courage.Strong analytical, conceptualization, and problem-solving abilities.Capacity to work under pressure and handle tight deadlines.If required, able to work in different shifts. Preferred Educational Background / Work Experience:Work experience in international logistics or freight forwarding5 years of experience in air freight (preferred) and sea freight operationExperience to handle shipment related to pharmaceutical goods and temperature-controlled / DG shipments Able to work in all kinds of shifts specially in graveyard Language Skills:Fluent in English (written and spoken)Other languages (written and spoken) beneficial Computer Literacy:Microsoft OfficeMicrosoft Excel – advanced skillsCargoWise One experience is an advantage.

  • Senior Sales Operations Specialist

    2 days ago

    Manila, National Capital Region, Philippines Zendesk Full time

    Senior Sales Operations Specialist We are seeking an experienced and highly dedicated Senior Sales Operations Specialist to join our team. The ideal candidate should possess a strong background in advanced sales strategies, data analysis, and process optimization. This role is critical in supporting our sales teams with actionable insights, tools, and...

  • Game Operations Specialist

    3 months ago

    Manila, National Capital Region, Philippines GameOps Inc. Full time

    We are searching for individuals that recognize the value of professional growth through the development of professional skills, and have the dedication to achieve such advancement.Primary responsibility will be to support players in every aspect of a video game's user experience. Game Operations Specialists utilize a variety of software tools to communicate...

  • Operations Support Specialist

    1 month ago

    Manila, National Capital Region, Philippines PSG Global Solutions Inc. Full time

    An Operations Support Specialist (Procurement) is crucial for managing the procurement process from sourcing to supplier management, cost control, and process improvement, contributing to the organization's overall success and efficiency. Key Responsibilities include, but are not limited to:Procurement Assistance: Provide support in sourcing, purchasing, and...

  • Field Operations Specialist

    4 weeks ago

    Manila, National Capital Region, Philippines Atlassian Full time

    Working at AtlassianAtlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a...

  • Data Operations Support Specialist

    4 weeks ago

    Manila, National Capital Region, Philippines Tenet Global Business Center, Inc. Full time

    A Data Operations Support Specialist plays a pivotal role in ensuring the smooth and efficient operation of data processing systems, encompassing Google Dataflow, Google Cloud Big Query, Google Composer, and IBM DataStage. This multifaceted role involves monitoring, troubleshooting, optimizing data pipelines, ensuring data quality, and providing technical...

  • Loan Acquisition and Operations Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Industrial Bank of Korea Manila Branch Full time

    About the roleWe are seeking a skilled and motivated Loan Acquisition and Operations Specialist (Korean) to join our team at the Industrial Bank of Korea Manila Branch in Taguig City, Metro Manila. In this full-time role, you will play a crucial part in managing the end-to-end loan acquisition and operations process, leveraging your expertise in the client...

  • IT Specialist

    3 weeks ago

    Manila, National Capital Region, Philippines United Steel Technology (STEELTECH) Int'l Corporation Full time

    About the roleJoin our dynamic team at United Steel Technology (STEELTECH) Int'l Corporation as an IT Specialist. In this full-time role based in Manila City Metro Manila, you will be responsible for providing technical support and managing the IT infrastructure to ensure the seamless operation of our business.What you'll be doingProvide first-line technical...

  • Routing Specialist

    1 month ago

    Manila, National Capital Region, Philippines IASA, Inc. Full time

    The Routing Specialist develops and advises on and develops an optimal functional structure of the contact center routing systems within the operational departments to support on the one hand the most efficient match of quantitative and qualitative (human) resources versus the forecasted workload and on the other hand optimal use of the systems for providing...

  • Procurement Specialist

    3 days ago

    Manila, National Capital Region, Philippines SAGILITY PHILIPPINES B.V. BRANCH OFFICE Full time

    Procurement Specialist: Manage operational procurement requirements, develop sourcing strategies, and negotiate contracts to drive cost savings. Qualifications: Graduate in Business Administration, Supply Management, Marketing, or Industrial Engineering Previous experience as a Procurement Specialist or similar role Comprehensive...

  • Operations Specialist

    1 month ago

    Manila, National Capital Region, Philippines Ninja Van PH Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

  • CX WEM Specialist

    12 hours ago

    Manila, National Capital Region, Philippines Zendesk Full time

    Zendesk is seeking a Workforce Engagement Management (WEM) Specialist to support multiple operational teams globally. The ideal candidate will have a strong understanding of WFM and QA principles, excellent problem-solving abilities, and effective communication and collaboration skills. They will be responsible for learning and understanding multiple...

  • IT Specialist

    3 weeks ago

    Manila, National Capital Region, Philippines Lola Nena's Pichi Pichi Inc. Full time

    Join a team where you'll feel the love in the work you doWe're searching for a talented IT Specialist to join our team. In this role, you'll be an essential part of our mission and be surrounded by a passionate and dedicated team. Your exceptional managing skills will shine as you tackle exciting projects, grow professionally, and make a difference.At our...

  • Specialist – Trade Finance

    3 weeks ago

    Manila, National Capital Region, Philippines Shell Business Operations Full time

    IMPACTThe Specialist is responsible for the following:​Executes processes in line with Renewable Energy Solutions functional area:​Trade Finance – Ensures securities (incoming and outgoing) are acceptable, renewed timely and processes security reduction, cancellation and claim ​​Perform controls to mitigate exposure and prevent potential breaches...

  • Senior Sales Operations Specialist

    3 weeks ago

    Manila, National Capital Region, Philippines Zendesk Full time

    By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job Description We are seeking an experienced and highly dedicated Senior Sales Operations Specialist to join our team. The ideal candidate should possess a strong background in advanced...

  • Sr. Payroll Specialist

    1 month ago

    Manila, National Capital Region, Philippines Cardinal Health International Philippines Inc. Full time

    Payroll Specialist Cardinal Health is seeking a skilled Payroll Specialist to join our team. As a Payroll Specialist, you will play a critical role in ensuring the accurate and timely processing of payroll for our organization. Key Responsibilities: Process payroll according to company policy and applicable regulations, ensuring employees are paid...

  • MHE Operator

    3 weeks ago

    Manila, National Capital Region, Philippines DHL Express (Philippines) Corporation Full time

    About usDHL Supply Chain is the world's leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.DHL Supply Chain offers specialist, proven expertise within the...

  • MHE Operator

    3 weeks ago

    Manila, National Capital Region, Philippines DHL Express (Philippines) Corporation Full time

    About usDHL Supply Chain is the world's leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.DHL Supply Chain offers specialist, proven expertise within the...

  • Business Intelligence Specialist

    1 month ago

    Manila, National Capital Region, Philippines Filinvest Land Inc. Full time

    The Business Intelligence Specialist handles the department projects, prepares daily and monthly MIS, provides ad-hoc MIS to the department upon need, and ensures all processes in the department are documented and updated as needed through a process manual to be filed in OMS. DUTIES AND JOB RESPONSIBILITIES:1. Responsible for the creation and updating of...

  • MHE Operator

    3 weeks ago

    Manila, National Capital Region, Philippines DHL Express (Philippines) Corporation Full time

    About usDHL Supply Chain is the world's leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.DHL Supply Chain offers specialist, proven expertise within the...

  • Sales Administrative Specialist

    1 month ago

    Manila, National Capital Region, Philippines San Miguel Corporation Full time

    The Sales Administrative Specialist will provide support to ensure smooth operations of SMF Exports Group.The following are tasks/ responsibilities of the Sales Administrative Specialist:1. Provide adminstrative support to the department head (SMF Exports Manager) including accomplishment of special projects & tasks assigned.2. Manage communication channels,...