Manager I, B2B Sales

4 weeks ago

Davao City, Davao, Philippines Concentrix Full time

Job Title:

Manager I, B2B Sales

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for a Sales Manager to join our team. Today.

The future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales director, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future

You Have:

  • 3+ years proven work experience in a sales leadership role
  • A passion for customer experience
  • Experience in operations and strategy building
  • Excellent Coaching history
  • A record of developing and retaining great employees
  • Experience maximizing revenue through best practices
  • Experience working with or similar CRM
  • Experience finding solutions as a manager
  • Change Management skills

You Will:

  • Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
  • Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
  • Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
  • Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
  • Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
  • Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction
  • Be a point of escalation for our clients and respond promptly to any issues
  • Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
  • Work with client contact on reporting and forecasting
  • Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
  • Work with internal functional resources and external partners to develop a coaching platform
  • Coordinate team incentives and Sales Performance Incentive Funds
  • Partner and build business relationships with all partners to ensure customer expectations are met
  • Work with teams and management to improve sales processes and achieve a positive customer experience
  • Lead team to buying/renewal process to achieve greater client satisfaction

Our Benefits/Perks:

  • Health Insurance with Dental Coverage for Employees – extended to two (2 dependents)
  • Paid Time off
  • Birthday Time Off
  • Bereavement Leave
  • Life Insurance
  • Group Personal Accident Program
  • Employee Assistance Program
  • Volunteer Time Off, paid time yearly to volunteer with an organisation of your choice.
  • Recognition programs
  • Wellness Incentive Program
  • Learning and Development Programs

Virtual First

Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. Also, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director

Location:

PHL Makati City - Ayala North Exchange

Language Requirements:

English (Required)

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

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