International Healthcare Services Supervisor

7 days ago


Manila, National Capital Region, Philippines Manila Doctors Hospital (Manila Medical Services Inc.) Full time

Job Summary

Responsible in handling the day-to-day operations of the International Healthcare Services Concierge by ensuring the needs of the international patients are being taken cared of from end to end ensuring to provide a personalized assistance and exceptional customer service.

Specific Tasks:

  1. Handling international patient inquiries
  2. Coordination with doctors and other units for the estimated cost of procedures that is needed by the patients
  3. Assisting in securing letter of acceptance including but not limited to emergency care, direct admission services for international health travelers from their point of origin to the hospital
  4. Assist with travel arrangements, flights, hotel reservations and transfers
  5. Assist in setting up of appointments with doctors and procedures
  6. Arranges for interpreters, tour services as needed upon request of clients
  7. Coordinates with medical records for the timely submission of clinical summaries and medical reports to partner international corporate accounts and to furnish the same to finance for Billing purposes
  8. Prepares necessary reports (census, utilization, etc)
  9. Document workflow and evaluates process Requirement: Bachelors Degree in Hospitality, Medical Tourism and or Tourism At least 1-2 years experience in the same field us required Excellent interpersonal and communication skills


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