PHRN license Team Lead strong healthcare background and clinical
2 weeks ago
Company:
BPO-services
Company Description:
Customer Interaction:
Handle inbound and outbound customer calls, emails, and chats with professionalism and empathy
Issue Resolution:
Address customer concerns, troubleshoot problems, and provide effective solutions to ensure a positive customer experience
Product/Service Knowledge:
Develop a deep understanding of our products/services to provide accurate information and support to customers
Documentation:
Maintain detailed and accurate records of customer interactions, transactions, and issue resolutions
Team Collaboration:
Work collaboratively with team members and other departments to achieve overall customer satisfaction goals
Adherence to Policies:
Follow established procedures and guidelines to ensure compliance with company policies and industry standards
Continuous Improvement:
Provide feedback on processes and suggest improvements for better efficiency and customer satisfaction
Requirements:
High school diploma or equivalent; some college education preferred.
Excellent communication skills in [language(s) required].Previous customer service experience in a BPO or related industry is a plus.
Ability to adapt to a fast-paced and ever-changing work environment.
Strong problem-solving skills and a customer-centric mindset.
Benefits:
Competitive salary and performance-based incentives.
Comprehensive training programs.
Career growth opportunities within the organization.
Health and wellness benefits.
Positive and collaborative work culture.
Join our team and be part of a dynamic BPO environment committed to delivering outstanding customer service Apply now to embark on a rewarding career journey.
Contract Type:
Full Time Experience Required: 2 years
Education Level:
Bachelor's
Degree Gender:
Any Number of vacancies: 10
Job Description Job Description Team Lead PHRN w/ healthcare background.
PHRN license with strong healthcare background and clinical hospital experience (preferably UMR experience)
Can start asap.
can work onsite.
amenable working graveyard shift.
60k with HMO and 20 night diff and Bonus. Similar Jobs to PHRN license Team Lead strong healthcare background and clinical
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