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Quality Support Coordinator
1 week ago
· Bachelor's degree in business administration, Engineering, or any related field.· Has at least three (3) years of relevant work experience document management processing in a Global Business Services especially with process and systems in a shared serviced setting.· Has experience working in a multicultural environment, experience in shared services environment is an advantage. Technical interest and experience interest with Oil, Gas & Energy industries.· Knowledgeable in QHSE standards, policies, and procedures, including audit processes and quality assurance.· Basic understanding of document management processes and ISO standards.· Proficient in ERP system (Equip, Data Management Library/DOCS), with knowledge of IFS being advantageous.· Experience managing Company Management System is an advantage.· Excellent computer skills, proficient in MS Office and Adobe Acrobat Pro· Strong teamwork and collaboration abilities.· Proactive and able to make decisions within established guidelines.· Business-oriented mindset with creativity in problem solving.· Structured, accurate, systematic, service oriented, task focused and committed to deliver within deadlines.· Excellent oral and written communication skills, including cross-cultural communication.· Motivated to facilitate and contribute to company's growth.
DUTIES/TASKS
· Manage documents within the Company Management System (CMS), ensuring accuracy and organization.· Assist in establishing the CMS structure for new units to ensure seamless integration.· Perform quality control checks and upload new or revised documents to the CMS, while maintaining an organized archive.· Generate tasks within eDOCS Assist for document approvals within the CMS Web platform.· Coordinate and participate in continuous improvement initiatives related to CMS and document control processes.· Retrieve, monitor, and archive emails from the Authority Coordinator mailbox, along with other relevant QHSE documents.· Support the administration of the Permit To Work system, ensuring proper access for authorized personnel.· Assists in the administration of QHSE documentation and Rig Inspection Services to maintain compliance.· Manage and maintain various ERP systems such as IFS, eDOCS, and CMS for efficient data management.· Oversee user administration in the Synergi system and utilize the Xait Porter document management system effectively.· Ensure compliance and quality standards are met for all documents within the organization.· Conduct quality control measures and maintain a comprehensive register/database of all documents and correspondence, including associated metadata.· Offer support for ad-hoc tasks and projects as requested by stakeholders to facilitate efficient operations.
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