Current jobs related to Service Desk Analyst - Manila, National Capital Region - SPi Global (now Straive)

  • Service Desk Analyst

    3 weeks ago


    Manila, National Capital Region, Philippines Wipro Philippines Inc. Full time

    Job Summary: The Service Desk Analyst is the primary point of contact for B2B users, responsible for troubleshooting end-user issues and providing customer service in line with Wipro's Service Desk objectives. The Service Desk Analyst will be responsible for: Providing primary user support and customer service Responding to queries from all...

  • Service Desk Analyst

    3 weeks ago


    Manila, National Capital Region, Philippines LEX iSolutions Philippines Full time

    Job Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at LEX iSolutions Philippines. As a Service Desk Analyst, you will be responsible for assessing and optimizing the performance of our end-user IT systems and software.Key Responsibilities:Testing and analyzing IT system and software performance to identify...

  • Service Desk Analyst

    3 weeks ago


    Manila, National Capital Region, Philippines LEX iSolutions Philippines Full time

    Service Desk Analyst Job DescriptionWe are seeking a highly skilled Service Desk Analyst to join our team at LEX iSolutions Philippines. As a Service Desk Analyst, you will be responsible for providing exceptional IT support to our clients and personnel.Key Responsibilities:IT System Analysis: Test and analyze IT system and software performance to identify...

  • Service Desk Analyst

    3 weeks ago


    Manila, National Capital Region, Philippines LEX iSolutions Philippines Full time

    Job Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at LEX iSolutions Philippines. As a Service Desk Analyst, you will be responsible for providing exceptional IT support to our clients and personnel, ensuring that their IT systems and software are running smoothly and efficiently.Key Responsibilities:Testing...

  • Service Desk Analyst

    3 weeks ago


    Manila, National Capital Region, Philippines Asurion Full time

    As a Service Desk Analyst, you will provide first-level IT support to end-users, resolving incidents and fulfilling service requests in a timely and efficient manner. Provide 24/7/365 first-level IT support, working with end-users to resolve incidents and fulfill service requests. Achieve individual and team goals, including quality and...


  • Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full time

    HCL Tech is seeking an L1 Level Service Desk Analyst to join their team. This role requires excellent English communication skills and a strong understanding of software and hardware applications. **Job Summary:** We are looking for a highly skilled Service Desk Analyst to provide top-notch support to our clients. **Job Title:** Service Desk Analyst –...

  • Service Desk Analyst

    4 weeks ago


    Manila, National Capital Region, Philippines Wipro Philippines Inc. Full time

    As a Service Desk Analyst, you will be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues. Key responsibilities include: Providing primary user support and customer service Responding to queries from calls, portal, emails, and chats Becoming familiar with each client and their respective...

  • Service Desk Analyst

    4 weeks ago


    Manila, National Capital Region, Philippines Wipro Philippines Inc. Full time

    As a Service Desk Analyst, you will be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues. Key responsibilities include: Providing primary user support and customer service Responding to queries from calls, portal, emails, and chats Becoming familiar with each client and their respective...


  • Manila, National Capital Region, Philippines Recruiter PH Full time

    Job Title: Multilingual Service Desk AnalystAt Recruiter PH, we are seeking a highly skilled and multilingual Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our clients in the Norwegian language.Key Responsibilities:Provide technical support to clients via phone, email, and...


  • Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full time

    HCL Tech is seeking a Service Desk Analyst to provide voice support for one of its clients. The ideal candidate will have excellent English communication skills and experience in BPO. Job Summary: We are looking for a highly skilled Service Desk Analyst to join our team. The successful candidate will be responsible for providing voice support to our...

  • Service Desk Analyst

    2 weeks ago


    Manila, National Capital Region, Philippines Wipro Philippines Inc. Full time

    The purpose of this role is to be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end user issues. Responsibilities include primary user support, customer service, and responding to queries from all calls, portal, emails, and chats. The role also involves learning client applications and processes, following standard...

  • Service Desk Analyst

    2 weeks ago


    Manila, National Capital Region, Philippines Wipro Philippines Inc. Full time

    First point of contact for B2B users with Wipro Service Desk to troubleshoot end user issues.Responsibilities:Primary user support and customer service:Respond to queries from calls, portal, emails, chats.Become familiar with each client and their applications/processes.Learn fundamental operations of commonly-used software, hardware, and equipment.Follow...

  • Service Desk Analyst

    2 weeks ago


    Manila, National Capital Region, Philippines Wipro Philippines Inc. Full time

    Job Description: As the first point of contact for B2B users, troubleshoot end user issues with Wipro Service Desk to meet service desk objectives.Key Responsibilities:Provide primary user support and customer service by responding to queries from calls, portal, emails, and chats from clients.Be familiar with each client and their respective...


  • Manila, National Capital Region, Philippines Recruiter PH Full time

    Job Title: Multilingual Service Desk AnalystAt Recruiter PH, we are seeking a highly skilled and multilingual Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting for clients...


  • Manila, National Capital Region, Philippines Recruiter PH Full time

    Job Title: Multilingual Service Desk AnalystAre you a skilled communicator with a passion for IT and customer service? We are seeking a highly motivated and detail-oriented Multilingual Service Desk Analyst to join our team at Recruiter PH.Job Summary:We are looking for a talented individual to provide exceptional customer service and technical support to...

  • Service Desk Analyst

    3 weeks ago


    Manila, National Capital Region, Philippines Wipro Philippines Inc. Full time

    Provide primary user support and customer service to B2B clients, troubleshoot end-user issues, and maintain accurate service desk records. The primary contact for B2B clients calling Wipro Service Desk, this role involves: Provide primary user support and customer service to B2B clients Respond to client queries from calls, portal, emails,...


  • Manila, National Capital Region, Philippines Indra Philippines, Inc. Full time

    **Job Summary:** Provide technical support to end-users, troubleshoot issues, and maintain computer systems, hardware, and software in a timely manner. Provide 2nd level technical support for incidents and service requests, deploying, installing, replacing, and configuring desktops, laptops, and printers. • Troubleshoot and resolve complex technical...


  • Manila, National Capital Region, Philippines Nordic Jobs Worldwide Full time

    **Career Opportunity in the Philippines**Nordic Jobs Worldwide is seeking a Finnish-speaking Service Desk Analyst to join our team in Manila, Philippines. As a Service Desk Analyst, you will be responsible for providing technical support to our clients in Finnish, handling first-line incidents, and troubleshooting issues.**Key Responsibilities:**Handle...

  • Service Desk Analyst

    2 weeks ago


    Manila, National Capital Region, Philippines IT by Design Philippines Inc. Full time

    Responsibilities:Desktop operating system maintenance, troubleshooting, and diagnosisDesktop connectivity troubleshootingApplication installation and supportPrinter installation and supportClient VPN installation and supportO365 Administration SupportDesktop antimalware administration and resolutionActive Directory user management and troubleshooting...

  • Service Desk Analyst

    2 weeks ago


    Manila, National Capital Region, Philippines IT by Design Philippines Inc. Full time

    Summary: Desktop maintenance, troubleshooting, and support, including Active Directory and Office 365 administration, with a focus on excellent communication skills and night shift work.Responsibilities:Desktop operating system maintenance, troubleshooting, and diagnosisDesktop connectivity troubleshootingApplication installation and supportPrinter...

Service Desk Analyst

2 months ago


Manila, National Capital Region, Philippines SPi Global (now Straive) Full time

Working conditions:
Shifting schedule; Office-based; 5-day work-week

Graduate of any Computer-related or IT-related coursesMust be familiar with or experience in Help Desk operations and managementMust be familiar with internet usage, Microsoft Office products, various Operating Systems and other productivity toolsMust have good oral and written communication skillsMust have basic knowledge in Desktop and Application support troubleshootingMust be familiar with Network and System AdministrationBackground or working knowledge of other IT systems/processes such as IT Security and Change Management, an advantage