Multilingual Service Desk Specialist

1 day ago


Manila, National Capital Region, Philippines Recruiter PH Full time
Job Title: Multilingual Service Desk Analyst

Are you a skilled communicator with a passion for IT and customer service? We are seeking a highly motivated and detail-oriented Multilingual Service Desk Analyst to join our team at Recruiter PH.

Job Summary:

We are looking for a talented individual to provide exceptional customer service and technical support to our clients. As a Multilingual Service Desk Analyst, you will be responsible for resolving technical issues, providing language support, and ensuring a positive experience for our customers.

Key Responsibilities:
  • Provide technical support and resolve issues via phone, email, or chat
  • Communicate effectively with customers in Norwegian and English
  • Work collaboratively with internal teams to resolve complex issues
  • Stay up-to-date with new technologies and processes
  • Meet or exceed customer satisfaction targets
Requirements:
  • At least a Vocational Diploma, Short Course Certificate, Undergraduate, or Bachelor's/College Degree in any field
  • Good written and verbal communication skills in Norwegian and English
  • Good computer and IT technical skills
  • Solid analytical and problem-solving skills
  • Proactive, service-minded, and able to multi-task
  • Background in IT, Finance, or HR
What We Offer:
  • Relocation package for international candidates
  • Processing of visa and work permit
  • Career development in a multinational company
  • Modern working environment
  • Cultural interaction
Benefits:
  • Share Purchase Plan (SPP)
  • Profit Participation Plan (PPP)
  • Provident Fund
  • Leave entitlements
  • HMO coverage with acclaimed hospitals and clinics
  • Extended HMO coverage
  • Group life insurance
  • Health and wellness programs
  • Member Referral Program
  • Special Meal Allowance
  • Global Member Assistance Program (MAP)
  • Health and Wellness Program
  • Oxygen
  • Corporate Social Responsibility Program


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