Multilingual Service Desk Analyst
1 day ago
At Recruiter PH, we are seeking a highly skilled and multilingual Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our clients in the Norwegian language.
Key Responsibilities:- Provide technical support to clients via phone, email, and chat
- Resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex technical issues
- Document and track technical issues and resolutions
- Proficient in written and verbal communication in English and Norwegian language
- Experience in IT, Finance, HR, back-end process administration or customer service is an advantage
- Solid analytical and problem-solving skills
- Good IT technical skills
- Proactive, service-minded, and able to multi-task
- Good process mapping ability
- Relocation package for international candidates (including flight and accommodation) on 1st month
- Processing of visa and work permit
- Career development in a multinational company
- Modern working environment
- Cultural interaction
- Share Purchase Plan (SPP)
- Profit Participation Plan (PPP)
- Provident Fund
- Leave entitlements
- HMO coverage with acclaimed hospitals and clinics
- Extended HMO coverage
- Group life insurance
- Health and wellness programs
- Member Referral Program
- Special Meal Allowance
- Global Member Assistance Program (MAP)
- Health and Wellness Program
- Oxygen
- Corporate Social Responsibility Program
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