Service Desk Analyst

Job Summary: The Service Desk Analyst is the primary point of contact for B2B users, responsible for troubleshooting end-user issues and providing customer service in line with Wipro's Service Desk objectives. The Service Desk Analyst will be responsible for: Providing primary user support and customer service Responding to queries from all...

Job Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at LEX iSolutions Philippines. As a Service Desk Analyst, you will be responsible for assessing and optimizing the performance of our end-user IT systems and software.Key Responsibilities:Testing and analyzing IT system and software performance to identify...

Service Desk Analyst Job DescriptionWe are seeking a highly skilled Service Desk Analyst to join our team at LEX iSolutions Philippines. As a Service Desk Analyst, you will be responsible for providing exceptional IT support to our clients and personnel.Key Responsibilities:IT System Analysis: Test and analyze IT system and software performance to identify...

Job Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at LEX iSolutions Philippines. As a Service Desk Analyst, you will be responsible for providing exceptional IT support to our clients and personnel, ensuring that their IT systems and software are running smoothly and efficiently.Key Responsibilities:Testing...

As a Service Desk Analyst, you will provide first-level IT support to end-users, resolving incidents and fulfilling service requests in a timely and efficient manner. Provide 24/7/365 first-level IT support, working with end-users to resolve incidents and fulfill service requests. Achieve individual and team goals, including quality and...

HCL Tech is seeking an L1 Level Service Desk Analyst to join their team. This role requires excellent English communication skills and a strong understanding of software and hardware applications. **Job Summary:** We are looking for a highly skilled Service Desk Analyst to provide top-notch support to our clients. **Job Title:** Service Desk Analyst –...

As a Service Desk Analyst, you will be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues. Key responsibilities include: Providing primary user support and customer service Responding to queries from calls, portal, emails, and chats Becoming familiar with each client and their respective...

As a Service Desk Analyst, you will be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end-user issues. Key responsibilities include: Providing primary user support and customer service Responding to queries from calls, portal, emails, and chats Becoming familiar with each client and their respective...

Job Title: Multilingual Service Desk AnalystAt Recruiter PH, we are seeking a highly skilled and multilingual Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our clients in the Norwegian language.Key Responsibilities:Provide technical support to clients via phone, email, and...

HCL Tech is seeking a Service Desk Analyst to provide voice support for one of its clients. The ideal candidate will have excellent English communication skills and experience in BPO. Job Summary: We are looking for a highly skilled Service Desk Analyst to join our team. The successful candidate will be responsible for providing voice support to our...

Job Description: As the first point of contact for B2B users, troubleshoot end user issues with Wipro Service Desk to meet service desk objectives.Key Responsibilities:Provide primary user support and customer service by responding to queries from calls, portal, emails, and chats from clients.Be familiar with each client and their respective...

Job Title: Multilingual Service Desk AnalystAt Recruiter PH, we are seeking a highly skilled and multilingual Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting for clients...

Job Title: Multilingual Service Desk AnalystAre you a skilled communicator with a passion for IT and customer service? We are seeking a highly motivated and detail-oriented Multilingual Service Desk Analyst to join our team at Recruiter PH.Job Summary:We are looking for a talented individual to provide exceptional customer service and technical support to...

Provide primary user support and customer service to B2B clients, troubleshoot end-user issues, and maintain accurate service desk records. The primary contact for B2B clients calling Wipro Service Desk, this role involves: Provide primary user support and customer service to B2B clients Respond to client queries from calls, portal, emails,...

**Career Opportunity in the Philippines**Nordic Jobs Worldwide is seeking a Finnish-speaking Service Desk Analyst to join our team in Manila, Philippines. As a Service Desk Analyst, you will be responsible for providing technical support to our clients in Finnish, handling first-line incidents, and troubleshooting issues.**Key Responsibilities:**Handle...

**Job Summary:** Provide technical support to end-users, troubleshoot issues, and maintain computer systems, hardware, and software in a timely manner. Provide 2nd level technical support for incidents and service requests, deploying, installing, replacing, and configuring desktops, laptops, and printers. • Troubleshoot and resolve complex technical...

Responsibilities:Desktop operating system maintenance, troubleshooting, and diagnosisDesktop connectivity troubleshootingApplication installation and supportPrinter installation and supportClient VPN installation and supportO365 Administration SupportDesktop antimalware administration and resolutionActive Directory user management and troubleshooting...

Summary: Desktop maintenance, troubleshooting, and support, including Active Directory and Office 365 administration, with a focus on excellent communication skills and night shift work.Responsibilities:Desktop operating system maintenance, troubleshooting, and diagnosisDesktop connectivity troubleshootingApplication installation and supportPrinter...

Job Summary: IT Service Desk Agent required to handle customer inquiries, resolve technical issues, and provide excellent customer service. QUALIFICATIONS: Must possess at least a Vocational Diploma/Short Course Certificate in Computer Science/Information Technology or equivalent With BPO/SDA experience Must be amenable to work in shifting schedules Must...

Lead a team to resolve technical issues and improve service delivery. Key responsibilities include managing service desk operations, providing technical guidance, collaborating with IT teams, and analyzing metrics for improvement. The ideal candidate has 1+ years of leadership experience in service desk or desktop support, strong troubleshooting skills, and...