Email Support Representative for Financial Account

2 days ago


Manila, National Capital Region, Philippines OAMPI Inc. Full time

Customer-focused Email Support Agent wanted for a dynamic financial management firm based in Makati, PH, with a competitive monthly salary of up to Php 28,000.

Job Description

As an Email Support Agent, you'll be the first point of contact for answering customer inquiries and resolving issues efficiently.

Key Qualifications
  • At least 2 years of experience in customer support for online products
  • Good technical skills, including ability to navigate smartphone and computer applications
  • Proficient in written and verbal English communication
  • Critical thinking and analytical skills, with attention to detail
  • Ability to empathize with users and create a positive user experience
Responsibilities
  • Assist customers via email, answering their questions and resolving issues quickly
  • Regularly improve the quality of customer interactions
  • Work collaboratively with a team to achieve client targets
  • Perform other tasks as required by the client


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