Chat Support Representative

12 hours ago


Manila, National Capital Region, Philippines Callhounds Global` Full time
Company: Callhounds Global BPO CorporationLocation: Eastwood City, Quezon City, Metro ManilaJob Type: Full-timeShift Schedule: Shifting Work Setup: Work Onsite About Callhounds Global BPO Corporation:Callhounds Global BPO Corporation is a leading provider of exceptional customer service solutions, known for our commitment to excellence and innovation. We are currently seeking dedicated individuals to join our team as Customer Support Representatives, specializing in providing support through various channels, including phone answering, chat support, and email support. Position Overview/Job Summary: CHAT SUPPORT Requirements and Qualifications:
• 6 months – 1 year of Chat support experience
• Knowledgeable in E-Commerce accounts
• Good communication skills (English conversant)
• Amenable to work on an onsite shifting schedule
• At least high school graduate (Old Curriculum) or Senior High school graduate
• Fresh graduates are also welcome to apply as long as with prior chat support experience Duties and Responsibilities:
• Responding to customer queries in a timely and accurate way, via phone, email or chat
• Identifying customer needs and helping customers use specific features
• Analyzing and reporting product malfunctions
• Maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer complaints
• Performing other tasks as required by the client
• Regularly aiming to improve the quality of customer interactions
• Being a team player; having fun and working with a team to hit client targets
Summary of role requirements:Looking for candidates available to work:Monday: Morning, Afternoon, EveningTuesday: Morning, Afternoon, EveningWednesday: Morning, Afternoon, EveningThursday: Morning, Afternoon, EveningFriday: Morning, Afternoon, EveningSaturday: Morning, Afternoon, EveningSunday: Morning, Afternoon, Evening1 year of relevant work experience required for this roleWorking rights required for this roleExpected start date for role: 25 September 2024Expected salary: ₱20,000 per month

  • Manila, National Capital Region, Philippines Private Advertiser Full time

    We're obsessed with growth. From enabling companies to flourish, to helping careers bloom. SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....


  • Manila, National Capital Region, Philippines Callhounds Global` Full time

    Company: Callhounds Global BPO CorporationLocation: Eastwood City, Quezon City, Metro ManilaJob Type: Full-timeShift Schedule: Shifting Work Setup: Work OnsiteAbout Callhounds Global BPO Corporation:Callhounds Global BPO Corporation is a leading provider of exceptional customer service solutions, known for our commitment to excellence and innovation. We are...


  • Manila, National Capital Region, Philippines Callhounds Global` Full time

    Company: Callhounds Global BPO CorporationLocation: Eastwood City, Quezon City, Metro ManilaJob Type: Full-timeShift Schedule: Shifting Work Setup: Work Onsite About Callhounds Global BPO Corporation:Callhounds Global BPO Corporation is a leading provider of exceptional customer service solutions, known for our commitment to excellence and innovation. We are...


  • Manila, National Capital Region, Philippines Callhounds Global` Full time

    Company: Callhounds Global BPO CorporationLocation: Eastwood City, Quezon City, Metro ManilaJob Type: Full-timeShift Schedule: Shifting Work Setup: Work OnsiteAbout Callhounds Global BPO Corporation:Callhounds Global BPO Corporation is a leading provider of exceptional customer service solutions, known for our commitment to excellence and innovation. We are...


  • Manila, National Capital Region, Philippines Telrcom Solutions, Inc. Full time

    Job Overview:As a Chat Support Representative, you will be answering casual messages on a fantasy-based website. You have to be able to talk to customers about all kinds of topics. Some of our clients just want to have light conversations on relationships, routines, weather, work and culture. Your identity will be kept confidential and will not be known by...


  • Manila, National Capital Region, Philippines Callhounds Global` Full time

    Company: Callhounds Global BPO CorporationLocation: Eastwood City, Quezon City, Metro ManilaJob Type: Full-timeShift Schedule: Shifting Work Setup: Work Onsite About Callhounds Global BPO Corporation:Callhounds Global BPO Corporation is a leading provider of exceptional customer service solutions, known for our commitment to excellence and innovation. We are...


  • Manila, National Capital Region, Philippines MicroSourcing Full time

    With over 9,000 professionals across 11 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.Chat and Email Support Representative, be 100% YOU with MicroSourcingA Chat and Email Support Representative is expected to:The primary purpose of this role is to ensure a high quality of customer experience...

  • Chat Support

    1 week ago


    Manila, National Capital Region, Philippines TDCX Philippines Full time

    Customer Service Representative TDCX is an award-winning and fast-growing BPO company that offers a rewarding career that lets you do more and achieve more. Unleash your full potential at work with us. Why Join TDCX? Competitive remuneration and great perks Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging...

  • Chat Support

    2 months ago


    Manila, National Capital Region, Philippines TRANSCOSMOS ASIA PHILIPPINES, INC. Full time

    We are looking for Chat Suppport Representatives with the following qualifications:At least HS/SHS graduates with 6 months BPO experience.Email and Chat experience huge advantageAmenable for Shifting Schedule (Dayshift, Midshift, Graveyard Shift)Amenable to Work Onsite (Gilmore, Quezon City)Duties and Responsibilities:Assisting customers through...

  • Chat Support

    1 week ago


    Manila, National Capital Region, Philippines Gratitude Philippines Full time

    Chat Support - Native Korean Chat Support - Native Korean Join our team as a Chat Support - Native Korean and play a vital role in ensuring exceptional customer experiences. About the Role This is a fantastic opportunity to work with a dynamic team, providing top-notch support to clients, travel agents, and passengers. Key Responsibilities Respond to...

  • Chat Support

    2 months ago


    Manila, National Capital Region, Philippines MOVATE PHILIPPINES INC. Full time

    About the roleThis is a full-time chat support role based in Taguig City, Metro Manila. As a Chat Support agent at MOVATE PHILIPPINES INC., you will be the first point of contact for customers, providing exceptional customer service and technical assistance through real-time chat conversations. This is an exciting opportunity to join a dynamic,...


  • Manila, National Capital Region, Philippines Open Access Full time

    Email and Chat Support Representatives – Telco firmEarn up to PHP 23,000/month for this position19/F Robinsons Summit Center, Ayala Avenue, Makati, PHQUALIFICATIONSPrior experience providing support via email or live chatProficient in written and verbal English communicationGood technical skills—able to navigate through smartphone and computer...


  • Manila, National Capital Region, Philippines Open Access Full time

    Email and Chat Support Representatives – Telco firmEarn up to PHP 28,000/month for this position19/F Robinsons Summit Center, Ayala Avenue, Makati, PHNOTICEImmediate start on September 30, 2024QUALIFICATIONSAt least 2 years of experience in customer support for an online productPrior experience providing support via email or live chatProficient in written...

  • chat support

    1 month ago


    Manila, National Capital Region, Philippines Orbit Teleservices PH - Main Full time

    Job Summary: As a Customer Service Representative for our Food Delivery Account, you will be the primary point of contact for customers. Your role involves handling inquiries, resolving issues, and ensuring a positive experience for every customer. This position requires excellent communication skills, problem-solving abilities, and a customer-focused...


  • Manila, National Capital Region, Philippines Balsam International Limited- Philippine ROHQ Full time

    Company DescriptionAbout Balsam Brands: Balsam Brands is a global eCommerce retailer with roots in holiday and home décor. Our flagship brand is Balsam HillTM, the world's leading retailer of artificial Christmas trees and holiday décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have an impact in a...

  • Chat Support

    2 weeks ago


    Manila, National Capital Region, Philippines Gratitude Philippines Full time

    Vacancy: Chat Support - Native KoreanLocation: Kuala Lumpur, MalaysiaSalary: RM 9,000Language: Korean + EnglishTiming: Rotational Shift Min Requirement: Customer Service experience is required. (Airlines experience is added advantage)Education: Bachelor or Diploma plus Customer Service Experience Headcount: 4Start Date: September 2024Primary Job...

  • Chat Support

    2 months ago


    Manila, National Capital Region, Philippines ProView Global Administration, Inc. Full time

    What's the general objective of the role?Receiving ang addressing customer e-mails and chat, as well as processing transactions regarding benefits What are the duties and responsibilities?Responding to customer inquiries via email, chat, and/or callProviding timely responses to customer benefits email inquiries and requests, in adherence to the client...


  • Manila, National Capital Region, Philippines Digital Room (Philippines) , Inc. Full time

    Primary Duties and Responsibilities:Connect with our clients to build relationships, provide excellent customer service, and create raving fans for the business.Create a genuine connection with our customers, and identify customer concerns and needs proactively.Completely resolve customer concerns and in most cases ensure that such concerns are resolved in...


  • Manila, National Capital Region, Philippines NinjaAsia, Inc. Full time

    We're obsessed with growth. From enabling companies to flourish, to helping careers bloom. SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....

  • chat support

    2 months ago


    Manila, National Capital Region, Philippines Orbit Teleservices Main - PH Full time

    Job Summary:As a Customer Service Representative for our Food Delivery Account, you will be the primary point of contact for customers. Your role involves handling inquiries, resolving issues, and ensuring a positive experience for every customer. This position requires excellent communication skills, problem-solving abilities, and a customer-focused...