email & chat support representative

3 days ago


Manila, National Capital Region, Philippines Collective Solution Philippines Full time

Customer Service Representative required to handle inquiries, resolve issues, and ensure customer satisfaction with a positive and professional attitude, excellent communication skills, and ability to work extended hours.

  • Requirements:
  • At least 6 months BPO experience
  • High School Graduate (old curriculum) or Senior High School Graduate
  • Excellent verbal and written communication skills
  • Ability to handle inquiries, resolve issues, and ensure customer satisfaction
  • Ability to think critically and adapt solutions to meet specific customer needs
  • Comfort with using standard office software (e.g., Microsoft Office Applications)
  • Willingness to work extended hours, including overtime, weekends, and holidays as needed
  • Amenable to work in shifting schedule
  • Willing to work onsite


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