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Service Delivery Master
2 weeks ago
Job Description:
Job description
- Order work items in the product backlog and facilitate the continuous prioritization of work
- Owns the policies of the Agile workflow to help frame decision-making
- Improve process consistency and process governance
- Facilitate discussions with stakeholders about value and work prioritization
- Identify trade-offs between short and long-term benefits to drive shared vision between the team and stakeholder
- Maintain complete documentation to ensure processes run smoothly
- Maintain the governance policies used by the team in work reviews and prioritization discussions
- Monitor Agile processes, facilitate ceremonies and support team on release planning and backlog management
- Build high performing teams who produce successful deliverables and work effectively via continuous improvement initiatives
- Strengthen the team's understanding of Agile principles and ensure application of these practices
- Ensure a sustainable workflow for the team by limiting work in progress
- Bring transparency to Business, IT, and Operations organizations about the team's progress and Agile processes
- Maintain metrics and measurements to communicate lead time, work in progress limits and workflow efficiency
- Foster a continuous learning environment, helping teams adapt to changing circumstances
- Service Delivery Management
- Scrum Master Skills
- Stakeholder Management
- People Management
- Graduate of Computer Science/IT, Math, Actuarial Science & Engineering Courses
- At least 5 years of experience doing service delivery management/scrum master role using Agile methodology
- SAFE Agile trained/experience
- Advantage: Life Insurance Domain experience/knowledge
IT - Application Development
Posting End Date:
11/08/2024
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