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Warranty Unit Head
1 week ago
Position: Warranty Unit Head
Job Description
- Manage and serve all installation and aftersales job requests from sales channels, car dealers, and direct customers
- Monitor all installation schedule and installer's efficiency
- Ensure accuracy of standard installation process
- Perform and oversee implementation of installation process and servicing functions
- Create installation process and documentation for the Installation Section
- Conduct training for installation and other technical processes
- Create training materials
- Prepares installation's expense, productivity, and performance report
- Visit suppliers, car and aftermarket dealers if the needs arise
Qualifications
- Graduate of Electronics & Communications Engineering Course or equivalent, technical/vocational related course
- Knowledgeable in installation of automobile accessories application and limitation
- With at least three (3) years supervisory experience
- Customer service oriented
- Good in both oral and written communication
- Proficient in Microsoft Office applications
- Driving skills is an advantage
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