Station Head

2 weeks ago


Manila, National Capital Region, Philippines Ninja Van PH Full time

The Station Head shall be tasked to manage and lead his/her assigned Last Mile Station by ensuring the welfare of his/her Assistant Station Heads (Branch Custodian & Warehouse Custodians), Riders and Inventory Clerks. \

The Station Head shall drive achievement and improvement of operational capabilities by taking an active role in resource management (manpower, funds, working environment) and achievement of station targets.

In addition, the Station Head will be in charge of assigning ownership and accountability on day-to-day Station operations and adherence to standard operating procedures and directives set forth by the senior management of Last Mile.

Main Duties:

1. Carry out the orders and directives of his/her Area Manager to ensure fulfillment of Last Mile's overall strategy, Standard Operating Procedures (SOP) and best practices
2. Shall serve as the point person of the station when coordinating with other Operations Units necessary to complete the services rendered for the shippers
3. Management of Daily Operations be ensuring that the following tasks are performed effectively:
a. Prepares the Daily Hub Activity Report
b. Oversees implementation of new processes in the Station
c. Escalation of issues to Area Managers relating to other Operations Units
d. Ensures on time and quality responses of the team to other departments
e. Check the accuracy of COD amount collected versus Finance data and report any incident of non-compliance to the COD Handling SOP
f. Serve as the sole custodian of Cash Collections and must protect such from unauthorized access or use.
g. Validate the accuracy of rider compensation and be responsible for the release rider salary


Secondary Duties
1. Office Management (Handling of rider 201 files, staff files, permits)
2. Serve as the Petty Cash Fund Custodian and ensure timely reimbursement filing to one's Area Manager
3. Issuance and/or collection of Incident Reports and where necessary, the issuance of disciplinary actions to staffs and riders in accordance with the disciplinary procedures as mandated by the company's policies and/or procedures
4. Investigation of rider complaints
5. Ensuring adherence of the station to 5S Implementation standards
6. Hiring and management of Riders, whenever needed
7. Training and Orientation of New Riders and Inventory Clerks and Assistant Station Heads (Branch Supervisors & Warehouse Custodians)
8. Sends reports for Overtime, Late, and Official Business to the Area Manager
9. Manage, account and keep an updated inventory for all assets (tools, equipment, furnitures and fixtures assigned to the station)
10. Prepare the necessary requisition of equipment and consumables needed in the station
11. Manage the station's expenditures to meet the cost-per-parcel standard as well as the budget allocation for the station


Others
Other tasks that may be assigned by the Area Manager, Regional Manager and Head of Fleet


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