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Sr. Manager
2 weeks ago
Full time
Add expected salary to your profile for insights
Job description:
• Responsible for overseeing workflow and performance of lower level Utilization Management Managers. Ensures compliance with departmental policies and procedures.
• Primary duties may include, but are not limited to: Implements short/long-term objectives and monitors results to assure attainment of goals.
• Performs audits to monitor efficiency and compliance with policies.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.
Qualifications:
• Requires 5 years progressively complex customer service or call-center experience and supervisory experience; or any combination of education and experience, which would provide an equivalent background.
• BA/BS in a clinical area plus RN, MFT or LCSW license preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Your application will include the following questions:
How many years' experience do you have in the BPO industry?
Do you have a Bachelor Degree?
How many years' experience do you have as an Assistant Vice President?
How many years' experience do you have as an Associate Director?
How many years' experience do you have as a Budget Analyst?
How many years' experience do you have as a Finance Role?
Carelon Global Solutions, one of the Carelon service brands under the expansive Elevance Health umbrella, is a new health services brand focused on solving healthcare's most complex challenges.
The name translates to 'the importance of providing full and complete care' – and reinforces our commitment to putting people first and connecting them with the right balance of care, technology, data, and expertise to streamline experiences, manage costs, and improve outcomes.
Carelon Global Solutions unites data-driven digital solutions with top-level talent to build seamless processes and operations — leading to improved administration, savings, and better access to health services. Everything we do is designed to progress whole health through digital and operational transformation, provide exceptional experiences and outcomes, and reduce costs. We achieve this by harnessing the talents of a highly skilled, collaborative workforce who are wholly focused on serving and innovating within the healthcare field.
Carelon Global Solutions, one of the Carelon service brands under the expansive Elevance Health umbrella, is a new health services brand focused on solving healthcare's most complex challenges.
The name translates to 'the importance of providing full and complete care' – and reinforces our commitment to putting people first and connecting them with the right balance of care, technology, data, and expertise to streamline experiences, manage costs, and improve outcomes.
Carelon Global Solutions unites data-driven digital solutions with top-level talent to build seamless processes and operations — leading to improved administration, savings, and better access to health services. Everything we do is designed to progress whole health through digital and operational transformation, provide exceptional experiences and outcomes, and reduce costs. We achieve this by harnessing the talents of a highly skilled, collaborative workforce who are wholly focused on serving and innovating within the healthcare field.
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