Sr Analyst- TA

2 weeks ago


Taguig, National Capital Region, Philippines DXC Technology Full time

Job Description:

Exciting Opportunity at Life BPS Call Center - Transamerica

  • This position is perfect for Sr Analyst III FINRA, Resources seeking new challenges at DXC Manila.
  • Roles and Responsibilities:
  • Join our team of FINRA agents specialized in Life Insurance to provide top-notch services to DXC's clients.
  • Handle inbound calls from insurance policy holders and providers with care.

Essential Job Functions:

  • Carry out business transactions, learn from seasoned team members, and prioritize accuracy.
  • Work closely with senior analysts, managers, and colleagues.
  • Contribute to process enhancements and data analysis.
  • Identify and resolve process obstacles efficiently.
  • Maintain high-quality standards as per company guidelines.
  • Document and update process protocols.
  • Analyze data trends and prepare reports.
  • Support the team in achieving performance goals and quality benchmarks.

Basic Qualifications:

  • Hold a Bachelor's degree in a relevant field or equivalent experience
  • Possess 3+ years of industry experience, with at least 1 year in a similar role
  • Demonstrated expertise in business transactions
  • Skilled in business process management and optimization
  • Keen on continuous learning and staying updated with industry trends

​Other Qualifications:

  • Consideration for candidates with an Advanced degree in a relevant field
  • Certifications such as Six Sigma, PMP, or substantial work experience are advantageous

Be cautious of recruitment scams that may solicit personal information or payments. DXC values transparency and never solicits money from applicants or requests purchases on its behalf during the recruitment process. Learn more about recognizing and reporting employment scams here.


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