EU - Customer Experience Specialist (CR)

2 weeks ago


Manila, National Capital Region, Philippines Spreetail Inc. Full time

TheCustomer Experience teamis here to delight our customers and keep them coming back.They are the center point for many collaborative departments atSpreetail.Responsible for reducing customer pain points, they are advocates of customer initiatives in operations, sales, and marketing.Our Customer Experience Specialists are determined problem solvers who think about the big picture without losing sight of the details and treat every customer as the most important.With exposure to many departments, each Customer Experience Specialist builds a foundation of knowledge and ideas that transfer well throughoutSpreetail.

Bilingual abilities appreciated

How you will achieve success:
  • Communicatedirectly with our customers to ensure their experience is completely positive.
  • Connectwith each customer to create a memorable and personalizedSpreetailexperience.
  • Thinkcritically to solve all customer pain points in the shopping process.
  • Driveinnovative and creative solutions to increase customer engagement.
  • Measureand analyze customer data to increase efficiency in department operations.
  • Gain opportunities to shadow into other areas of the business to tailor your professional development based off your skill set.
What experiences will help you in this role:
  • Proficient in Typing
  • Effective and consistent in time management
  • Adaptable/ thrive with change
  • Driven by open feedback and accountability
  • Motivated by clear metrics, goals and expectations
$3 - $10 an hour

This is a remote position and requires candidates to have an available work-from-home setup

Desktop/Laptop system requirements:

4th generation or higher, at least Intel i3 or equivalent processor;

at least 4GB RAM;

Windows 10 and above or MAC OSX operating system

You are required to provide your own dual monitors

A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)

PC Headset

A high-definition (HD) external or integrated webcam with at least 720p resolution.

#LI-Remote


#J-18808-Ljbffr

  • Manila, National Capital Region, Philippines CR Handrail Full time

    CR Fence & Rail Careers Job Overview: Join our team at CR Fence & Rail as an Operations Coordinator. In this role, you'll be instrumental in ensuring projects run smoothly from start to finish. Responsibilities include managing project schedules, liaising with sales staff, scheduling crews and deliveries, and overseeing material procurement and inventory...


  • Manila, National Capital Region, Philippines Shopping Center Management Corporation Full time

    Customer Relations Services Representative (SM Mall of Asia) Manila, Philippines Opportunity Expired The CRS Representative supports the CRS Group in implementing the security policies in the mall. This includes creating a pleasant atmosphere in the mall by ensuring the safety and well-being of the customers. Enforces mall policies, deter disruption and...


  • Manila, National Capital Region, Philippines Belo Medical Group Full time

    JOB SUMMARYAs a Customer Experience Specialist, you will have a multifaceted role responsible for documenting and assisting in improving organizational processes and policies in the Customer Experience field. This position is integral to fostering operation excellence, regulatory CX compliance, Loyalty Program Innovation, VIP Events assistance and...


  • Manila, National Capital Region, Philippines Belo Medical Group Full time

    JOB SUMMARYAs a Customer Experience Specialist, you will have a multifaceted role responsible for documenting and assisting in improving organizational processes and policies in the Customer Experience field. This position is integral to fostering operation excellence, regulatory CX compliance, Loyalty Program Innovation, VIP Events assistance and...


  • Manila, National Capital Region, Philippines Training Resources Group, Inc. Full time

    Grow your career with one of Australia's Best Student and Learning Management Systems Great career progression in a rapidly expanding company Be part of a dynamic and successful team Enjoy the convenience of Australian hours – No night shift and no rush hour travel As the Customer Experience Specialist, you will be responsible for providing support and...


  • Manila, National Capital Region, Philippines Power Integrations Netherlands B.V. - Philippine Branch Full time

    Job Summary A documentation specialist is responsible for creating documents and maintaining document records, shepherding documentation through the internal approval process as well as organizing translation and dissemination of completed documents to the appropriate locations. Your primary job is to manage document drafts and component parts, use them to...


  • Manila, National Capital Region, Philippines HireMe Full time

    A Customer Success Specialist develops and maintains long-term business relationships by serving as an internal advocate and client liaison. They have the soft and hard skills required to master technology and manage customer relationships.The Customer Service Specialist will interact with the company's customers by addressing inquiries and resolving...


  • Manila, National Capital Region, Philippines DealHub Ltd Full time

    DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth.With an amazing customer-oriented approach and sharp minds, the Support team helps our customers with their technical problems and finds the right solution for them.We are...


  • Manila, National Capital Region, Philippines J.P. Morgan Philippines Full time

    Opportunity Expired JPMorgan Chase & Co. is hiring for the role of Customer Service Specialist. The Customer Service Specialist is responsible for providing outstanding service to our customers by providing timely resolutions to their queries. They will correspond with our customers through inbound/outbound calls regarding transactions on their accounts such...


  • Manila, National Capital Region, Philippines Unilever Brazil Full time

    Market Planning and Operations Specialist (Project Based)JOB LOCATION: Unilever RFM Ice Cream – Manggahan, PasigROLE TYPE: Project-based until December 31, 2025BACKGROUND AND PURPOSE OF ROLE: This role is responsible for managing and delivering the forecasted sales growth of the assigned category or business unit through control towering end-to-end sales...


  • Manila, National Capital Region, Philippines LexisNexis Risk Solutions Full time

    Customer Solutions Specialist page is loaded Customer Solutions Specialist Apply locations Manila Iloilo time type Full time posted on Posted 4 Days Ago job requisition id R78343 Responsibilities:• Data validation via spreadsheet, fax or phone• Provide documentation for data and processes performed, convey/communicate information by statement or...


  • Manila, National Capital Region, Philippines THOMSON REUTERS CORP PTE LTD - PHILIPPINE BRANCH Full time

    Customer Service Specialist, Customer Service and SupportGeneral customer service activities. Handle customer inquiries via phone, email, chat, etc Provide service in an efficient, courteous, professional manner. About the RoleIn this opportunity as Customer Service Specialist II, you will:Respond to incoming calls and email cases, providing accurate and...


  • Manila, National Capital Region, Philippines BC Solutions (Philippines) Inc. Full time

    WHY JOIN US?Permanent Dayshift, Mon-Fri work weekCompetitive salary and leave entitlementsOpportunities for career development, training, and personal growthPeople first, dynamic international working environmentHMO Benefits (Day 1) For Employee + 1 Qualified DependentAbout BC Solutions (Part of BC Invest)BC Invest is a fast-growing diversified financial...


  • Manila, National Capital Region, Philippines Asalus Corporation (IntelliCare) Full time

    A Customer Service Specialist (CSS) attends to the customer's diverse needs, giving reliable and timely information in every call-based transaction (be it an inquiry or coverage approval). Also persistently maintains a positive and professional service image in the face of various scenarios.Qualifications:Undergraduate or Graduate of any medical-related...


  • Manila, National Capital Region, Philippines Power Integrations Full time

    Power Integrations Netherlands B.V. - Philippine Branch Records Management & Document Control (Administration & Office Support) A documentation specialist is responsible for creating documents and maintaining document records, shepherding documentation through the internal approval process as well as organizing translation and dissemination of completed...


  • Manila, National Capital Region, Philippines Splash Corporation Full time

    Customer Development Specialist will create and implement strategies that will lead to the attainment of STO through the following:a. Ensuring availability and visibility of products at the trade levelb. Ensuring correct pricingc. Maintains standard inventory level (per account)d. Managing Accounts Receivable (per account)e. Maintaining and building account...


  • Manila, National Capital Region, Philippines Headstart Specialist Full time

    Account Associate Manager - Up to 100k Salary - Manila CityCompany:Headstart Specialist Company Description: A call center is a centralized department that handles inbound and outbound calls from current and potential customers. Call centers are located either within an organization or outsourced to another company that specializes in handling calls.Contract...


  • Manila, National Capital Region, Philippines Manulife Insurance Malaysia Full time

    Experience Solutions Specialist page is loaded Experience Solutions Specialist Apply locations Quezon City time type Full time posted on Posted 2 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental...


  • Manila, National Capital Region, Philippines RingCentral Full time

    Technical Customer Support Specialist page is loaded Technical Customer Support Specialist Apply locations Manila, Philippines time type Full time posted on Posted 30+ Days Ago job requisition id R069820 Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It's not everyday that you...

  • IT Audit Specialist

    2 weeks ago


    Manila, National Capital Region, Philippines Headstart Specialist Full time

    MBA, Masters in Engineering Possession of more than one of these professional certifications (CISA, CISSP, CIA, CCSK, AWS Cloud Practitioner, Azure Fundamentals) is preferred Undergraduate degree in Computer Science, Information Systems, Business Administration, or Finance. IT Audit experience, Understanding of Security Standards like ISO27001, PCI DSS,...