Customer Service Specialist

3 days ago


Manila, National Capital Region, Philippines Asalus Corporation (IntelliCare) Full time

A Customer Service Specialist (CSS) attends to the customer's diverse needs, giving reliable and timely information in every call-based transaction (be it an inquiry or coverage approval). Also persistently maintains a positive and professional service image in the face of various scenarios.

Qualifications:

Undergraduate or Graduate of any medical-related courseFresh graduates are welcome to applyGraduate of any non-medical course but with experience in HMO
Competencies:Possesses basic customer service skills and orientation skillsPossesses good communication and analytical skillsIs computer literateIs willing to work on shifting schedulesKnowledgeable in medical terminologies
Personal Character:Possesses a pleasing and adaptable personality
Benefits:HMO upon employmentOpportunities for promotionPaid trainingPay raise


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