Workforce Analyst

Workforce Management Analyst I page is loaded Workforce Management Analyst I Apply locations PHL-RE Shared Services-Iloilo PHL-RE Shared Services-Manila time type Full time posted on Posted Yesterday job requisition id R78730 Job Summary:The Workforce Management Analyst I is responsible for forecasting, scheduling, reporting and real time management of...

Transcom is looking for talented individuals like you to join our awesome team Be the next Real Time Analyst for our Transcom Iloilo site. Join our Transcom Family as a Real-Time Analyst As a Workforce Management Real Time Analyst , you will manage all call center traffic to ensure compliance with customer service level agreements. This will include -...

Manages Service Level across vendors in a command center environment to meet client contractual agreements and goalsMonitors real-time call volume and schedule conformance to efficiently utilize staffing resources to meet the contractual goalsActs as liaison officer between client and its vendors on any issue (technical, calamities, etc) that will affect...

February 12, 2024 About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building...

Select how often (in days) to receive an alert: Create Alert 1. Real- Time operational status / performance for all Qualfon Sites.○ Reviews client's half –hour staffing report○ Ensures optimal staffing is in place to meet the client service level agreements on real-time.○ Conducts and monitors staffing with all the centers randomly.2. Agent...

Job SummaryMain objectives and functions:1. Real- Time operational status / performance for all Qualfon Sites.○ Reviews client's half –hour staffing report○ Ensures optimal staffing is in place to meet the client service level agreements on real-time.○ Conducts and monitors staffing with all the centers randomly.2. Agent Schedules for the Group...

Job SummaryMain objectives and functions:1. Real- Time operational status / performance for all Qualfon Sites.○ Reviews client's half –hour staffing report○ Ensures optimal staffing is in place to meet the client service level agreements on real-time.○ Conducts and monitors staffing with all the centers randomly.2. Agent Schedules for the Group...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims...

Acts as a liaison between all WFM towers and stakeholders (Operations and clients) Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting). Responsible for developing and ensuring integrity and consistency of set WFM...

PowerBI Reporting Analyst page is loaded PowerBI Reporting Analyst Apply locations Cebu, Philippines time type Full time posted on Posted 3 Days Ago job requisition id Primary DetailsTime Type: Full timeWorker Type: EmployeeProduce analytics and reporting, map key reporting processes, document reporting requirements, manage stakeholders in the collection of...

The Process Analyst's primary role is to assist in devising & designing business process requirements for business, financial, and operations critical to core organizational functions. They take the lead role in documenting these business processes. This includes researching and analyzing data in support of business functions, process knowledge, process...

WSFS Bank Senior Credit Analyst Philadelphia , Pennsylvania Apply Now NewLane Finance is a commercial equipment finance company, serving small and mid-size businesses nationwide. Our mantra is "business lending done right", and our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair...

QualificationsHighschool, SHS, and College undergrad/graduate are welcome to applyWith 2-3 years Technical Support experienceAverage communications skillsWilling to work onsiteAmendable to any given scheduleA team playerCan work ASAPJob DescriptionMain contact of customers for 1&1 supportImprove weekly and monthly performance based on feedback from the...

QualificationsHighschool, SHS, and College undergrad/graduate are welcome to applyWith 2-3 years Technical Support experienceAverage communications skillsWilling to work onsiteAmendable to any given scheduleA team playerCan work ASAPJob DescriptionMain contact of customers for 1&1 supportImprove weekly and monthly performance based on feedback from the...

QualificationsHighschool, SHS, and College undergrad/graduate are welcome to applyWith 2-3 years Technical Support experienceAverage communications skillsWilling to work onsiteAmendable to any given scheduleA team playerCan work ASAPJob DescriptionMain contact of customers for 1&1 supportImprove weekly and monthly performance based on feedback from the...

Pilmico Foods Corporation is the integrated agribusiness and food company of Aboitiz Equity Ventures Inc. (AEV). Composed of four divisions: Flour, Feeds & Animal Health, Farms, and Trading, we are well positioned at the beginning of the value chain. True to our brand promise of being Partners for Growth, we nurture our business and communities by providing...

Field HR Senior Analyst to Associate Manage Job Industry Human Resources Job Type Full-Time Experience Level Mid-Senior Level Date Posted Job Location Cebu CityCebu6000CebuPhilippines Company Information Neksjob Corporation Job Description Job DescriptionCoach line managers and career counselors, enable them to guide employees, facilitate engagement,...

Software Quality Assurance and Test Analyst Testing & Quality Assurance (Information & Communication Technology) To date, Prince has rebranded to become PRINCE HYPERMART and is known to be a one–stop shop known for its wide variety of affordable Grocery/Supermarket, General Merchandise, and Department Stores items with various added services for customers...

Job SummaryJoining forces with a growing shared services entity, the Accounts Payable (AP) Lead plays a vital role in overseeing and supervising the processing of payables for a specific business unit within the Dover organization. The position involves managing a team of AP analysts to ensure accurate and timely handling of accounts payable tasks. The AP...

Job SummaryJoining forces with a growing shared services entity, the Accounts Payable (AP) Lead plays a vital role in overseeing and supervising the processing of payables for a specific business unit within the Dover organization. The position involves managing a team of AP analysts to ensure accurate and timely handling of accounts payable tasks. The AP...