Workforce Management Analyst I

Provides analysis of talent and staffing needs based on strategic planning at the enterprise level.Decisions are typically are related to schedule, plans and daily operations.Performs escalated or more complex work of a similar nature, and supervises a group of typically support and technical associates; coordinates and provides day-to-day oversight to...

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Transcom is looking for talented individuals like you to join our awesome team Be the next Real Time Analyst for our Transcom Iloilo site. Join our Transcom Family as a Real-Time Analyst As a Workforce Management Real Time Analyst , you will manage all call center traffic to ensure compliance with customer service level agreements. This will include -...

February 12, 2024 About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building...

Select how often (in days) to receive an alert: Create Alert 1. Real- Time operational status / performance for all Qualfon Sites.○ Reviews client's half –hour staffing report○ Ensures optimal staffing is in place to meet the client service level agreements on real-time.○ Conducts and monitors staffing with all the centers randomly.2. Agent...

Job SummaryMain objectives and functions:1. Real- Time operational status / performance for all Qualfon Sites.○ Reviews client's half –hour staffing report○ Ensures optimal staffing is in place to meet the client service level agreements on real-time.○ Conducts and monitors staffing with all the centers randomly.2. Agent Schedules for the Group...

Job SummaryMain objectives and functions:1. Real- Time operational status / performance for all Qualfon Sites.○ Reviews client's half –hour staffing report○ Ensures optimal staffing is in place to meet the client service level agreements on real-time.○ Conducts and monitors staffing with all the centers randomly.2. Agent Schedules for the Group...

Manages Service Level across vendors in a command center environment to meet client contractual agreements and goalsMonitors real-time call volume and schedule conformance to efficiently utilize staffing resources to meet the contractual goalsActs as liaison officer between client and its vendors on any issue (technical, calamities, etc) that will affect...

THIS IS A REMOTE/WORK-FROM-HOME POSITIONOverview:Project Assistant is a dynamic web design, development, and marketing company committed to crafting exceptional digital experiences. Our team is a blend of creative visionaries and tech-savvy professionals dedicated to delivering innovative solutions that drive our clients' success.Description:We aim to fill...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims...

ompass Logistics International is currently looking for a Pricing Coordinator who is willing to be assigned in Dubai. I saw your job application for Finance Analyst in our indeed posting. I'm wondering if you would consider the Pricing Coordinator's role. Meanwhile, I the JD below for your reference.Key AccountabilitiesPricing Strategy: Developing effective...

ompass Logistics International is currently looking for a Pricing Coordinator who is willing to be assigned in Dubai. I saw your job application for Finance Analyst in our indeed posting. I'm wondering if you would consider the Pricing Coordinator's role. Meanwhile, I the JD below for your reference.Key Accountabilities1.Pricing Strategy:Developing effective...

Responsible for serving as the operations point of contact in for day to day operations, including but not limited to, facilitating issue resolution, meeting goals and targets Primary duties may include, but are not limited to: Conducts Performance reviews and participates in performance management initiatives. Acts as a liaison for both internal and...

The Manager, Call Center Operations will lead a team of Supervisors by providing them with direction, support, and career development. Demonstrate innovation by enhancing or creating processes that will improve customer satisfaction, increase productivity, cultivate sales, and improve the performance of Supervisors and Representatives. Improve team member...

Be a part of a revolutionary changeAt PMI, we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the...

FOREST LAKE DEVELOPMENT, INC.is actively seeking a dedicatedBusiness Development Analyst who will assume a crucial role within our team. The selected candidate will be responsible for site acquisition and processing of various permits and licenses.Job Responsibilities:Acquisition of properties for development.Conducts market study of project sites, including...

Be a part of a pioneering team with enjoyable perks, fun work environment and opportunities for growthGuesty Highlights:Competitive, above-industry salary packageGovernment Mandated benefitsHMO package with 1 free dependentMedical and dental coveragePaid sick and vacation leavesWork-Life BalanceEmployee Engagement ActivitiesGuesty is the all-in-one platform...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims...

Apply automation guidelines to accurately automate precedents into the document automation or document assembly by:working with Product Development Managers, Practice Area Editors/Markup Editors, and platform solution providers to ensure documents are loaded into the platform to a high level of customer usability and quality; - providing feedback where...