brand management marketing specialist

2 weeks ago

Manila, National Capital Region, Philippines KMC Solutions Full time

Sesimi is a leading software company specializing in Brand Compliance. We provide innovative solutions, including a Coop marketing tool and a Digital Asset Management system with templating capabilities, to help businesses maintain consistent brand messaging and compliance across their marketing campaigns. We are looking for a dedicated and detail-oriented Brand Compliance Agent to join our growing team in Manila.

You will be a crucial member of our customer success - compliance review team, you will play a pivotal role in reviewing client submissions and ensuring the compliance of their brand within the US and Canadian markets. Your work directly contributes to the success of our compliance program, catering to marketing teams within enterprise clients across North America. Fluent in English, your main task involves nurturing strong, productive relationships with our customers, making sure their submissions align with compliance standards and addressing any queries with efficiency and accuracy. Your collaborative nature will shine as you partner with our teams in North America and the Philippines, driving customer satisfaction and participating actively in projects that foster our collective goals. Your commitment is key to maintaining our esteemed reputation for outstanding customer service during our ongoing expansion.

If you have a passion for improving processes through software, seeing customers succeed, and are willing to be hands-on then we're for you.

The role:

Enforce our customers' programs to guarantee consistency and accuracy in evaluating advertising and marketing submissions.Serve as subject matter experts on client-specific programs, adeptly applying relevant rules and guidelines during reviews.Uphold all Standard Service Level agreements.Assist in the rollout and support of customer-specific programs.Continuously expand knowledge on our tailored customer programs, collaborating with and learning from team experts.Possess strong teamwork skills, working effectively with the in-office team and the North American team to continuously collaborate and enhance processes. Qualifications: Exceptional English listening, speaking and written communication skills.Bachelor's degree in Marketing, or a related field.Minimum of 2-3 years' experience in a similar role.Demonstrated ability to communicate and collaborate effectively within a team and with day-to-day users of an organization.Proven ability in handling multiple tasks simultaneously with an attention to detail.Experience in delivering client-focused solution based on customer needs.Experience and fundamental skills in the Microsoft Office suite, including Excel, PowerPoint (or Keynote).Experience with productivity tools such as Slack, Notion, Intercom, Google Workspace or their counterparts. Working with Us: This is an in-office position based in Pasig, where you'll collaborate closely with the team to learn, share, celebrate successes, and foster strong working relationships.This position operates on a night shift schedule to cater to our North American clients' needs.As part of our commitment to serving our North American clients, we observe US holidays rather than those of the Philippines. This ensures alignment with our clients' schedules and allows for seamless collaboration across time zones.We think differently. Our refreshing work values define a culture that benefits from a focus on wellbeing, learning and growth opportunities, career advancement with our international expansion and consistently high levels of employee engagement.Your wonderful colleagues will bring a diversity of thought and experience to the table and you'll enjoy a work environment where everyone is given a voice to speak up and contributeThe successful candidate must submit the following pre-employment requirements:Scanned copy of valid NBI ClearanceAccomplished Medical or PEME Slip (covered by KMC)2x2 & Half body picture with white backgroundProof of government numbers (TIN, SSS, Pag-ibig, & Philhealth).Photocopy of 2 valid IDs – front & back (government-issued)Clear copy of your Birth Certificate (PSA or NSO)Accomplished HR Forms & Promissory Note (will be provided by KMC's Onboarding Team) Click here to view the complete list of KMC's pre-employment requirements.

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