![Full Circle Agency](https://media.trabajo.org/img/noimg.jpg)
Amazon Brand Manager
2 weeks ago
JOB DESCRIPTION
Department
BRAND MANAGEMENT - CLIENT SUCCESS TEAM
Job Title
CLIENT SUCCESS MANAGER
Directly Reports to:
CLIENT SUCCESS TEAM LEAD
Job Level:
MANAGER
REQUIREMENTS/QUALIFICATIONS
- Must have at least 2-3 years experience in the e-commerce industry, specifically Amazon, preferably as Account Manager, Category Manager, Brand Manager, Client Success Manager, or a similar client-facing role.
- Preferably with experience working under an agency/handling multiple clients
- Experience in Amazon market research, product launching, and account management is highly desirable.
- Has exceptional ability to think strategically and deliver these to C-level executives.
- Excellent verbal and written communication skills; good command of the English language is required.
- In-depth knowledge of Amazon is required (Seller Central/Vendor Central).
- Able to commit full time. This is a full-time position and requires 40 hrs/week, in CST.
ROLE RESPONSIBILITIES
Short Term Goals:
- Successfully drive the new product launches on Amazon, and potentially other online marketplaces
- Ensure effective launch plans
- Ensure effective keyword, competitor and pricing strategy
- Oversee the product catalog of multiple online Sellers - mainly Amazon This covers sales performance, advertising & marketing, keyword indexation, stock level, ratings & reviews, conversion rate, margins, and others
- Oversee marketing strategies to ensure account revenue growth and profitability
- Amazon and Walmart Advertising such as sponsored search, sponsored brands, sponsored display, Amazon DSP, and others
- Campaigns & Promotions such as virtual bundles, frequently bought together, coupon codes, subscribe & save, and others
- Quarterly initiatives that outlines account growth objectives, tactical activities, and marketing spend
- Collaboratively work with department heads to ensure they are supporting the account's revenue growth. This includes but not limited to the following:
- Supply Chain when it comes to inventory forecasting and planning
- Content & Branding when it comes to listing creation & optimization
- Operations when it comes to account and listing issues
- PPC Team for ad campaigns
- Analyze account reports and create actionable plans to ensure success of the accounts managed
- Submit weekly, monthly and quarterly reports to the team, Management, and clients showing account success
- Communicate directly to the clients for all marketing & advertising related discussion
- Initiate and oversee open items email for your respective client accounts on a weekly basis
Long Term Goals:
- Must helps clients realize value and builds brand reputation
- Onboards new potential clients, making them focus on what they need from the deal and how they can benefit, in the long run
- Retain clients by helping them identify growth opportunities and enabling them with knowledge which makes them believe in the companys value propositions
- Curb the client churn rates by following up with clients that do not respond
- Maintain empathetic relationship with clients to make clients feel they are the center of the business
- Must draw actionable insights from the data to maintain quality of clients experience
- Continuously find ways of upselling and cross selling to increase clients portfolio growth
- Run periodic client health checks to ensure client is happy or at least be prepared for a situation where client is unhappy
- Create client advocates in order to spread positive work of mouth
- Ensure all of clients complaint, requests or issues are addressed and communicated well through the team
- Must be the guide for all services that are being provided
- Keep abreast with Amazon, Walmart and other marketplaces trends; actively participates in community and group discussions to ensure that you and your team acquires the latest knowledge and updates
- Actively contribute to building department SOPs to improve efficiency and performance
#J-18808-Ljbffr
-
Amazon Project Manager
2 weeks ago
Manila, National Capital Region, Philippines Buy Box Experts Full timeBuy Box Experts (BBE) is a Spreetail Agency, our mission at BBE is to be premier Amazon strategists by successfully evolving and adapting to the ever-changing environment that is Amazon and e-commerce. Our strategic growth mindset and holistic approach encourage forward-thinking and provide the greatest potential for success for our Brand Partners.Buy Box...
-
Amazon Account Manager
2 weeks ago
Manila, National Capital Region, Philippines iSupport Worldwide Full timeBe a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?You will provide the best service to our partner client by performing these tasks:Catalog ManagementWork with cross-functional teams to onboard new products (ASINs) and update existing listings.Own case management to help resolve any issues in a timely manner (ex: Brand...
-
Manager, Finance Management
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full timeJob ID: | Amazon Operation Services Philippines, Inc. - F91Amazon Manila is looking for a leader to manage the FinOps APAC operation team. The successful candidate will lead a team around 20 employees. The candidate needs to be a strong communicator and will be responsible for coordinating and representing the interests of Finance Operations group (including...
-
Amazon Seller Support Associate
5 days ago
Manila, National Capital Region, Philippines INTELEGENCIA BPO LLC CORP. Full timePosition Description: Diverse Brands Support Associate, Amazon The Seller Support Associate acts as the primary interface between Diverse Brands Amazon Team and our vendors, providing phone and/or email support governed by internal service level agreements. The Seller Support Associate will be responsible for providing timely and accurate operational support...
-
Amazon Catalog Marketplace Specialist
2 weeks ago
Manila, National Capital Region, Philippines KDCI Full timeJob OverviewKDCI Outsourcing is seeking for Amazon Catalog Marketplace Specialist to join our dynamic team. In this role, you will be responsible for enriching and uploading a variety of products to Amazon Seller Central, ensuring all details are accurate and adhere to both brand and marketplace standards. This role also includes maintaining the quality of...
-
Senior Payroll Manager
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full timeAmazon is looking for an energetic and enthusiastic candidate to join the fast-paced world of North America Payroll Operations. We are not an average retailer and this is definitely not your average Payroll Management position. We will give you the opportunity to make a real difference to our business by working on and initiating projects in a fast-paced...
-
Associate Brand Manager
2 weeks ago
Manila, National Capital Region, Philippines BRANDED Full timeAt BRANDED, we are building an international e-commerce consumer products company that transforms businesses into global brands. Since our inception in late 2020, we have quickly scaled our team to 250+ employees worldwide across a portfolio of over 40 best-selling brands generating $200M.To grow BRANDED into the leading operator of e-commerce brands, we're...
-
amazon seller staff accountant
2 weeks ago
Manila, National Capital Region, Philippines Kaliber Global Full timeThe Amazon Seller Staff Accountant is responsible for managing the company's Amazon billing reports, intercompany billing reports, accounts payable processes, including invoice input and generation of disbursements, accounts receivable processes, as well as other assigned general accounting responsibilities. The ability to work both independently and within...
-
amazon seller staff accountant
3 weeks ago
Manila, National Capital Region, Philippines Kaliber Global Full timeThe Amazon Seller Staff Accountant is responsible for managing the company's Amazon billing reports, intercompany billing reports, accounts payable processes, including invoice input and generation of disbursements, accounts receivable processes, as well as other assigned general accounting responsibilities. The ability to work both independently and within...
-
Senior Payroll Manager
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full timeAmazon is looking for an energetic and enthusiastic candidate to join the fast-paced world of North America Payroll Operations. We are not an average retailer and this is definitely not your average Payroll Management position. We will give you the opportunity to make a real difference to our business by working on and initiating projects in a fast-paced...
-
Sr. FinOps Analyst
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full timeThe Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers...
-
Learning Experience Designer
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full timeLearning Experience Designer , Finance OperationsAmazon FinOps is looking for a Learning Experience Designer to create, execute and manage effective training and communication strategies for the business.The ideal must be self-driven with a high degree of ownership and have strong business acumen, excellent communication skills, and planning/program...
-
Senior Patient Financial Services Analyst
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full timeThe Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers...
-
Manila, National Capital Region, Philippines Amazon Full timePartner Development Manager, Philippines, ASEAN AWS Partner OrganizationJob ID: | Amazon Web Services Philippines Inc.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS...
-
Sr. FinOps Analyst
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full time-Normal Office Environment-Report daily to the Pasay office.-This role will primarily be reporting on a APAC morning or mid shift but may also be requested to be on shifting schedule from time to time.-Work during Holidays as may be required by the Company.-May be asked to render overtime on critical and peak times as may be required by the Business.As a...
-
Senior Delivery Practice Manager Data
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full timeSenior Delivery Practice Manager Data & Analytics - AWS ASEAN Professional ServicesJob ID: | Amazon Web Services Philippines Inc. - C70The Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for experienced Delivery Practice Managers (DPM) that can manage, develop and guide delivery teams to support customers in their...
-
Account Health Customer Support
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full timeAre you a self-starter with a passion for e-commerce, looking to expand your retail skillset and help shape the way third-party Sellers work with Amazon? strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection,...
-
Payroll Analyst
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full timeAmazon Finance Operations - India payroll team is looking for individuals with expertise in the Indian Payroll, Employee Tax and Benefits process experience. Along with Payroll, the individual having auditing skills, problem solving skills, payroll system knowledge is plus.Amazon seeks a Payroll Analyst with at least 1.5 to 2 years of payroll experience in a...
-
Senior Site Leader
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full timeAmazon's mission is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of that mission. The Customer Service team has a very clear purpose - to prevent, solve problems and delight our customers. Our team supports customers in 16 languages from more than 130 locations around the globe.The Customer Service...
-
Business Intelligence Engineer, Data Analytics
2 weeks ago
Manila, National Capital Region, Philippines Amazon Full timeBusiness Intelligence Engineer, Data AnalyticsThe Business Intelligence Engineer will own a high-visibility growth area in a dynamic, entrepreneurial analytics team. We are seeking an exceptionally talented, visionary and deeply focused BI Engineer with outstanding analytical skills. They will build some of the largest reporting objects in the Accounts...