Healthcare Associate

2 weeks ago


Iloilo City, Western Visayas, Philippines Jocsoncollege Full time

Healthcare Associate - Iloilo-49279 at Sagility | Jobs |

Healthcare Associate - IloiloSagility Western Visayas, Iloilo City No experience required. 14, ,000 Full Time 100 openings Submit ResuméLink View CareerSite
  • Job Details
  • About Us
Requirements
  • Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate) on any course.
  • Fresh Grad / Entry Level specializing in Customer Service or equivalent.
Responsibilities

Position Summary

  • Responsible for delivering outstanding customer service
  • Upbeat, outgoing, motivated persons, with the entrepreneurial spirit needed.
  • Ensures customer satisfaction and loyalty by assisting and resolving a wide variety of customer requests, inquiries and complaints.

Roles & Responsibilities

  • Handles inbound calls on the first call, through the use of proactive customer service and call control techniques and proven troubleshooting procedures
  • Creates an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the call
  • Retains existing customer/services through the use of proactive customer service/consulting techniques and enabling customers to perceive value in the service
  • Consistently improving product knowledge and understanding, participating in ongoing training in keeping with changing business strategies
  • Manipulate systems and escalate issues to the appropriate personnel for final resolution
  • Adheres to HGS Healthcare policies and procedures and maintain a positive attitude in support of HGS Healthcare Commitment to Excellence.
  • Performs other duties as assigned.

Education & Experience

  • Must possess strong interpersonal techniques: is positive, pleasant, respectful and customer focused
  • Must possess a good command of the English language, including excellent enunciation and grammar
  • Ability to retain detailed important information and/or instruction
  • Ability to solve complex problems in a Customer Service oriented environment
  • Ability to comprehend, capture and interpret basic customer information
  • Ability to exercise emotional sensitivity to customer needs and challenges
  • Professional attitude, enthusiastic and reliable.
  • Sound knowledge of telephone etiquette

Working Details

  • Must be flexible and willing to work irregular hours including evenings, weekends, public holidays and any work schedule required to satisfy client and customer needs in a 24/7 work environment.
Additional Info
  • Salary between PHP 14,000.00 and PHP 18,000.00
  • Location: Iloilo City, Western Visayas.
  • Full Time position(s) are available.
  • Number of vacancies: 100.
#J-18808-Ljbffr
  • Healthcare Associate

    2 weeks ago


    Iloilo City, Western Visayas, Philippines Santaisabel Full time

    Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate) on any course.Fresh Grad / Entry Level specializing in Customer Service or equivalent.ResponsibilitiesPosition SummaryUpbeat, outgoing, motivated persons, with the entrepreneurial spirit needed. Ensures customer satisfaction and loyalty by assisting and resolving...

  • Associate Manager

    2 weeks ago


    Iloilo City, Western Visayas, Philippines View Moreicons Full time

    Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims...


  • Iloilo City, Western Visayas, Philippines Metacom Full time

    Elevate your career with us One day hiring processMid Shift / Day Shift (Any Selling Point) Competitive Salary package of up to 30,000Explore exciting opportunities in:Customer Service RepresentativeTechnical Support RepresentativeSales RepresentativeTravel AssociateHealthcare SpecialistFinancial AssociateTelemarketerQualifications:Filipino Citizen, or hold...

  • Iloilo Support Roles

    2 weeks ago


    Iloilo City, Western Visayas, Philippines WNS Global Services Full time

    Job DescriptionMust have good problem solving, decision making & analytical skills.Manages team performance.Provide effective coaching and constructive feedback to subordinates.Performs administrative tasks for Operational support.Lead teams into achieving metric goals, complete monthly deliverables and tasks.QualificationsIloilo Operations TeamCompleted at...


  • Tacloban City, Eastern Visayas, Philippines Vivo HealthStaff Inc. Full time

    We are looking for a US Healthcare Recruiter to support our USA operations. Candidates interested in full-time positions may apply. Your Role And ResponsibilitiesThe Recruiter is responsible for candidate generation primarily through direct sourcing and research. They work with a large pool of passive candidates, but there could be active candidates as well....


  • Iloilo City, Western Visayas, Philippines TeleTech Holdings, Inc. Full time

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working onsite in Iloilo - PH,you'll be a part of bringing humanity to business. #experienceTTEC What You'll be Doing Do you have a passion to help boost performance? Do you love pinpointing areas for improvement?...


  • Iloilo City, Western Visayas, Philippines TeleTech Holdings, Inc. Full time

    Job Description - Specialist, Quality Assurance (03WED) Specialist, Quality Assurance Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working onsite in Iloilo - PH, you'll be a part of bringing humanity to business. #experienceTTEC What You'll be Doing Do you...

  • Operations Manager

    2 weeks ago


    Iloilo City, Western Visayas, Philippines View Moreicons Full time

    Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims...


  • Cebu City, Central Visayas, Philippines Omega Healthcare Management Services Inc. Full time

    Executive - Facilities and Administration Office Management (Administration & Office Support) EXECUTIVE - FACILITIES AND ADMINISTRATION DUTIES & RESPONSIBILITIES:BUILDING AND FACILITIESAssist the Manager in managing all Engineering and other Facilities Maintenance functions, ensuring all procedures, processes, and client requirements are undertaken in a...

  • Recruitment Associate

    2 weeks ago


    Bacolod City, Western Visayas, Philippines Ubiquity Global Services, Inc. Full time

    At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven...


  • Cebu City, Central Visayas, Philippines Publicis Groupe Full time

    Publicis Groupe Senior Associate, Strategy Philadelphia , Pennsylvania Apply Now PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media...


  • Cebu City, Central Visayas, Philippines Santaisabel Full time

    NON-VOICE - Transaction Processing Associate, PHRN (CEBU)Candidate must possess at least a Bachelor's/College Degree on Nursing.Fresh Grad / Entry Level specializing in Healthcare - Nurse/Medical Support and Assistant or equivalent.ResponsibilitiesEnroll and successfully complete Health Management USRN Build Program and obtain an active, unrestricted United...

  • Recruitment Associate

    2 weeks ago


    Cebu City, Central Visayas, Philippines MMML Recruitment Services, Inc. Full time

    Recruitment - Agency (Human Resources & Recruitment) · Create and publish job ads in various job portals such as but not limited to Job Street, Indeed, social media like Facebook, Instagram, etc.· Network with potential hires through professional groups on social media and during job events.· Screen resumes/CVs and job applications based on the...


  • Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time

    Our US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey.They offer a full spectrum of diagnostic imaging services in comfortable, convenient, andfriendly outpatient imaging centers.As a Front Desk Associate, you will assist patients with their inquiries, set up appointments, andperform general tasks.This is a full-time...


  • Cebu City, Central Visayas, Philippines Publicis Groupe Full time

    Publicis Groupe SEO Account Associate Director Philadelphia , Pennsylvania Apply Now PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire...

  • Associate

    2 weeks ago


    Cebu City, Central Visayas, Philippines Wipro Technologies Full time

    Responsible to respond to inbound inquiries from providers and members on Eligibility and Benefits (medical and behavioral health), Claims Inquiry , Provider Inquiry pre-authorization Answer calls coming from potential and enrolled members of a US healthcare insurance company. These calls are mainly on customer service - providing formation, requesting for...


  • Cebu City, Central Visayas, Philippines Wipro Full time

    Customer Service Representative for Health Care AccountWork Schedule: Fixed Night Shift (with 20% Night Differential Pay)Work Arrangement: Work OnsiteKey Responsibilities Taking calls according to policies, procedures, and standards with defined quality Handling customer's concerns, queries, and complaints Staying updated with company policies and procedures...

  • Technical Associates

    2 weeks ago


    Mandaue City, Central Visayas, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    Now Hiring for CHAT TECHNICAL Account in Cebu, Mandaue CityJob Qualifications:Must have good to excellent communication skillsHigh School/Senior High School GraduatesOpen to all applicants, with or without experienceGood computer navigational skills on multiple systemsExcellent Communication skillsWilling to work on SiteWhy choose us?Competitive SalaryGreat...


  • Cebu City, Central Visayas, Philippines Publicis Groupe Full time

    Publicis Groupe Associate Director, Data and Analytics Philadelphia , Pennsylvania Apply Now Digitas Health is theAgency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connections with...


  • Cebu City, Central Visayas, Philippines NeksJob Philippines Full time

    Duties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.QUALIFICATIONS?at least HS graduate (old curriculum) / SHS GradAt least 1 year of Technical/ healthcare experience With excellent communication skillsWork OnsiteWHAT...