Customer Care Specialist

1 week ago


Taguig, National Capital Region, Philippines RecruiterPH Full time

Responsibilities:

  • Processing e-commerce orders.
  • Addressing both business to business and direct to consumer inquiries and requests.
  • Provide clear, timely, accurate and professional customer support.
  • Communicate complex customer/vendor issues.
  • Be helpful and supportive to all other Customer Care Team members.

Required Skills:

  • Must have 2-3 years of experience in customer service support in an online, B2B or DTC environment.
  • Minimum of Associate degree or equivalent work experience (BPO)
  • Intermediate to advanced computer skills.
  • Excellent knowledge of Microsoft Office products.
  • Knowledge of various CRM software systems such as Salesforce/Service Cloud is a plus.


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