Business Consultant Manager

2 weeks ago


Cebu City, Central Visayas, Philippines Tech Mahindra Full time

1. Assessment

Ability to identify opportunities, create solutions, present them as business cases to

key stakeholders and execute the solution proposed.

Process mapping and identifying non value add steps to create lean and agile processes.

Responsible for identifying business problem areas and aligning themselves to the pain areas

through GB/BB/Other Projects

Strengthen and enhance internal processes to make them more efficient and effective by

identify process improvement/re-engineering opportunities.

Seek opportunity for Automation, Robotics and other technology solutions to bring scalability

in the processes

Provide quality consulting service by applying lean, 6 sigma and other relevant quality

methodologies with the objective to reduce cost/cycle time, improve productivity, increase

revenue, improve product/service quality, and/or realign organizational practices with business

strategies

Work in coordination with other departments to incubate new solutions and technology for

existing and new businesses

2. Analysis and Feedback

Research to create value added / proactive proposals for prospective/existing customers.

Benchmarking performance of existing customers vis-à-vis competition

Conduct interactive workshops for employees on quality tools and generate process

improvement ideas

Presenting data, sharing analysis and getting concurrence from stakeholders on actions (for

assigned processes

3. Reporting & Administration

Share progress on Six Sigma and other Continuous Improvement initiatives with leadership

team and other Ops/functional/client stakeholders

Participate in Daily/Weekly/Monthly reviews to share the update and action plan on various

process and system improvements

Spread awareness around practices as Six Sigma, Lean, Automation etc. via workshops, sessions

and other activities

COMPETENCIES

Knowledge (including education and

experience) Skills Attributes

Min 8-12 years of overall experience and 7-

10 years of experience as Process

Improvement Coach/Manager in domains -

Healthcare/Life

Sciences/Telecom/FnA/Manufacturing/Hi

Tech/Retail/BFSI/Ecommerce

Six Sigma GB/BB

Analytical Ability

Customer service orientation

Technical Expertise

Concern for Excellence

Ms Office

BPM tools (Ms Visio, Bizagi etc)

Oral and written communication

Initiative

Self-driven

Flexibility

Ownershi


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