HR Director

1 week ago

Antipolo City, Calabarzon, Philippines TaskUs Full time

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

HR Director

Think of yourself as responsible for leading the Human Resources Operations functions for TaskUs in your site. Since our culture and our people are at the core of our business strategy, the future growth and health of our company rests on your ability to attract and retain the very best talent in the industry. Your role will be strategic in driving growth and development, while having the Operational know-how to ideate process improvements and build an effective and high-performing Human Resources infrastructure.

We need your full concentration because it's time to imagine what it's like being the People Director at TaskUs.

Key Responsibilities:

Be able to engage and collaborate closely with teammates and leaders from cross-functional departments;

Able to deploy creative innovations and ideate continuous improvement processes - that create a positive employee experience - while adequately protecting the organization.

You must have a holistic approach in developing and implementing growth and development capabilities (in close partnership with Recruitment, Learning Experience, and other Key Support Leaders) - to hone our next generation of leaders, while creating a fair and transparent performance management system that rewards people who exceed expectations.

Requirements:

We are looking for someone who can lead and drive our Human Resources Operations Function in a manner that produces a positive return on investment.

You must be able to assess and improve internal Human Resources Operations capabilities and continue to build, enhance and sustain the very best culture in the industry.

One of the primary areas for your critical contribution is working closely with Information Technology and Project Management to implement or deploy innovative employee self-service tools, and build paperless Human Resources processes and systems that support our "mobile first" workforce.

You must work closely with Site operations leaders, and develop and orient new Leaders into the organization.

You must champion and leverage regional best practices from the Human Resources teams; must possess the expertise and capability to optimize our performance management systems and processes;

Provide the best employee benefits focused on a 'People-First' culture; and be able to deploy technology and resources at an optimal cost to the organization - which translates both locally and globally;

Work collaboratively with other Human Resources & Operations Leaders to overhaul our employee appraisal and promotion process and provide recommendations for metric based performance management systems; develop and align our compensation strategy; promote TaskUs as a Great Place To Work; and be visible in developing a holistic employer brand strategy for execution within your Site.

You must be able to provide leadership and guidance to Human Resources team members within your scope.

Required Qualifications:

We want someone with proven experience in developing policies that are employee-centric and able to challenge the status quo;

Able to lead Human Resources Operations projects like policy improvements, compensation plans revisions, Implement functional HRMS;

Oversee payroll and performance evaluation systems; review and update employment contracts and agreements;

Measure the effectiveness of our benefits program and recommend improvements;

Ensure that record-keeping and data processing procedures comply with GDPR requirements.

A sure advantage would include previous experience in globalizing best practices, possessing critical negotiation skills, a strong business acumen, and facilitation and conflict resolution using above par communication skills.

At least 2 years of experience as a Director is preferred.

You must have previous experience in creating succession plans;

Innovative with an entrepreneurial mindset; possess a passion to learn and willingness to teach; and previous experience in developing competencies up and down your organization

Last but not the least, you must be the living representative of our Core Values - understanding the "Why?" in providing value to our great culture.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

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