Client Services Manager

2 weeks ago


Pasig, National Capital Region, Philippines Michael Page Full time

About Our Client

A global fund administrator firm providing high quality personalised investor services, helping clients and sector to stay compliant, and acting as a guardian in facilitating client's investments.

Job Description

Responsible for review of Financial Statements with Disclosures and other ad-hoc service requests for complex funds and/or corporate clients.
* Responsible for the preparation of complex reporting requirements, when necessary.
* Monitors the timely and accurate deliverables of their teams, and intervene, as necessary.
* Acquire knowledge to become specialists of their designated clients' requirements and deliverables.
* Monitors their teams' compliance as they follow procedures and checklists following SSAE and other similar statutory requirements of the clients their teams handle.
* Provides guidance and coaching to the team in both technical and more on the non-technical aspects of their role.
* Seeks knowledge and expertise for their own professional development.
* Initiates the development of the technical competencies of their teams by providing feedback on their deliverables and endorsing them to the appropriate learning & development activities
* Monitors the development and assigned trainings of their teams.

The Successful Applicant

  • Desire to complete Certified Public Accountant qualification, if applicable.
  • University Degree in Accountancy and other accounting-related courses.
  • Experience working in Financial Services or Shared Services office environment.
  • Experience working in a multinational office environment.
  • Experience with managing service operations and client deliverables.
  • Experience in managing staff and/or conducting appraisals. Actual work experience in the preparation and/or review of working paper files, financial statements with disclosures and other financial information.
  • Open to travel and other secondment opportunities abroad.

What's on Offer

Opportunity to work with a high-performing team, and attractive compensation package


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