![Northwestern University](https://media.trabajo.org/img/noimg.jpg)
Client Service Specialist
2 weeks ago
Client Service Specialist at CPI Outsourcing | NORTHWESTERN UNIVERSITY Career Portal Menu
- Home
- Employers
- CPI Outsourcing
- Opportunities
- Overview
- Apply
- Jobs & Opportunities 3
- Explore
- Events
- Apply now
Entry Pathway
See details Working rightsPhilippines
- Philippine Citizen
- Philippine Temporary Work Visa
Duties and Responsibilities:
1. Process and Service Management
- Execute service delivery (such as timekeeping, payroll, and benefits administration) in an efficient and effective manner
- Comply with quality and security requirements within the team by conducting initial verification, identifying and documenting issues, providing feedback, and documenting improvement.
- Ensure accuracy and timeliness of processed data through initial data verification and schedule management.
- Comply with documentation and monitoring requirements such as but not limited to Transaction Folders and Action Reports.
- May be assigned as Master File Handler after passing the required certification exam.
- Update the client's master file and company information setup.
- Verify uploaded/encoded information prior to final verification.
2. Client Relationship Management
- Build rapport with internal and external clients through constant and effective communication on any service delivery-related matters.
- Strictly comply with internal and external Service Level Agreements (SLA)
3. Resource Management
- Support and recommend cost-saving measures to meet the financial objectives of the Company
4. Personal Leadership and Teamwork
- Take ownership of personal learning and development
- Ensure teamwork and discipline in the workplace
- Comply with internal control activities and adhere to related policies, procedures, and guidelines.
Specifications:
- Graduate of any business-related or IT-related course
- Basic to advance knowledge of MS Excel
- Basic to advance knowledge of SQL
- Knowledge of payroll and/or attendance computation is an advantage
- Keen on details
- Customer-oriented
- Good communication skills
- Preferably resident of Pasig or Mandaluyong
- Apply now
The opportunity is available to applicants in any of the following categories.
Philippines
Philippine Citizen
Philippine Temporary Work Visa
- YouTube
Copyright 2023 Prosple .
In Partnership with NORTHWESTERN UNIVERSITY
-
Pasig, National Capital Region, Philippines Nezda Global Full timeStart this MarchEarn as much as P30,000 Location: Ortigas Center, Pasig CityQualifications: College level (completed at least 2 years) Strong verbal and written English communication skills Amenable to work onsite and flexible in rotating shifts Can Start on March 18 and or 25Client Service Associate Minimum of 2 years cumulative International voice...
-
Client Services Specialist
2 weeks ago
Pasig, National Capital Region, Philippines Datamatics Careers- Philippines Full timeThe Client Services Specialist is responsible for daily operational tasks relating to the administration and implementation of Credentialing Examinations for clients, as well as assisting department directors and leadership with projects and deliverables related to specific client assignments. Provide daily customer service support to clientsClient setup and...
-
Client Services Manager
2 weeks ago
Pasig, National Capital Region, Philippines Michael Page Full timeAbout Our Client A global fund administrator firm providing high quality personalised investor services, helping clients and sector to stay compliant, and acting as a guardian in facilitating client's investments. Job Description Responsible for review of Financial Statements with Disclosures and other ad-hoc service requests for complex funds and/or...
-
Client Operations Specialist
2 weeks ago
Pasig, National Capital Region, Philippines Insight Technology Full timeSelect how often (in days) to receive an alert: Pasig, PH Requisition Number: 97029 Position Overview The Client Operations Senior Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE). This involves, but is not limited to: quoting, ordering...
-
Client Service Specialist
2 weeks ago
Pasig, National Capital Region, Philippines Cagayan State University Full timeBe equipped. Be valued. Stay ahead. Come and join our wonderful family Execute service delivery (such as timekeeping, payroll, and benefits administration) in an efficient and effective mannerComply with quality and security requirements within the team by conducting initial verification, identifying and documenting issues, providing feedback, and...
-
Client Operations Specialist Sr
1 month ago
Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full timeRequisition Number: 96821 BASIC FUNCTIONPosition OverviewThe Client Operations Senior Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).This involves, but is not limited to: quoting, ordering and account management, mailbox and call management,...
-
Client Operations Specialist Sr
2 weeks ago
Pasig, National Capital Region, Philippines Insight Full timeRequisition Number: 97083 BASIC FUNCTIONPosition OverviewThe Client Operations Senior Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE). This involves, but is not limited to: quoting, ordering and account management, mailbox and call...
-
Client Operations Specialist Sr
2 weeks ago
Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full timeRequisition Number: 96821 BASIC FUNCTIONPosition OverviewThe Client Operations Senior Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).This involves, but is not limited to: quoting, ordering and account management, mailbox and call management,...
-
Client Operations Specialist Sr
2 weeks ago
Pasig, National Capital Region, Philippines Insight Technology Full timeSelect how often (in days) to receive an alert: Pasig, PH Requisition Number: 96821 BASIC FUNCTION Position Overview The Client Operations Senior Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE). This involves, but is not limited to:...
-
Client Operations Specialist Sr
4 weeks ago
Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full timeRequisition Number: 96821 BASIC FUNCTIONPosition OverviewThe Client Operations Senior Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).This involves, but is not limited to: quoting, ordering and account management, mailbox and call management,...
-
Client Operations Specialist Sr
1 month ago
Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full timeRequisition Number: 96542 Position OverviewThe Client Operations Senior Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).This involves, but is not limited to: quoting, ordering and account management, mailbox and call management, part...
-
Client Operations Specialist Sr
2 weeks ago
Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full timeRequisition Number: 96542 Position OverviewThe Client Operations Senior Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).This involves, but is not limited to: quoting, ordering and account management, mailbox and call management, part...
-
Client Operations Specialist Sr
2 weeks ago
Pasig, National Capital Region, Philippines Insight Full timeRequisition Number: 96542Position OverviewThe Client Operations Senior Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE). This involves, but is not limited to: quoting, ordering and account management, mailbox and call management, part...
-
Client Operations Specialist Sr
2 weeks ago
Pasig, National Capital Region, Philippines Insight Technology Full timeSelect how often (in days) to receive an alert: Pasig, PH Requisition Number: 96542 Position Overview The Client Operations Senior Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE). This involves, but is not limited to: quoting, ordering...
-
Client Operations Specialist Sr
4 weeks ago
Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full timeRequisition Number: 96542 Position OverviewThe Client Operations Senior Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).This involves, but is not limited to: quoting, ordering and account management, mailbox and call management, part...
-
Client Services Manager
2 weeks ago
Pasig, National Capital Region, Philippines ResultsCX Full timeClient Services Manager (Account Operations)If your idea of customer success is based on a motivation to help others find solutions to their challenges our Client Services Manager (Account Operations Manager) is a role to consider. Our AOM is the key liaison for our clients and internal operations/ support teams in designated call centers. This client...
-
Client Services Manager
2 weeks ago
Pasig, National Capital Region, Philippines ResultsCX Full timeClient Services Manager (Account Operations Manager) Full time Add expected salary to your profile for insights If your idea of customer success is based on a motivation to help others find solutions to their challenges our Account Operations Manager is a role to consider. Our AOM is the key liaison for our clients and internal operations/ support teams in...
-
Client Service Associate
2 weeks ago
Pasig, National Capital Region, Philippines Aspire Global Solutions Full timeAre you thrilled about delivering outstanding customer service? We're looking for a vibrant Customer Service Representative. They will join our team in Pasig Ortigas. The role is a Client Service Associate.Your Key Responsibilities:Provide exceptional support through various channels: email, phone, and chat.Handle many concurrencies, ensuring top-notch...
-
Client Service Associate
2 weeks ago
Pasig, National Capital Region, Philippines Aspire Global Solution Full timeAre you thrilled about delivering outstanding customer service? We're looking for a vibrant Customer Service Representative. They will join our team in Pasig - Ortigas. The role is a Client Service Associate.Your Key Responsibilities:Provide exceptional support through various channels: email, phone, and chat.Handle many concurrencies, ensuring top-notch...
-
ZOHO CRM Specialist
2 weeks ago
Pasig, National Capital Region, Philippines Ezy Service Service Corporation Full timeKEY ROLES AND RESPONSIBILITIES:CRM System Management:Administer and maintain the ZOHO CRM system, ensuring data integrity and accuracy.Customize and configure the ZOHO CRM system to meet business requirements.Develop and implement processes and procedures for effective use of the ZOHO CRM system.Train and support users on ZOHO CRM system functionality and...