System Specialist

2 weeks ago

Manila, National Capital Region, Philippines ABS-CBN Corporation Full time

The Big Dipper Digital Content and Design, Inc. is a subsidiary of ABS-CBN Corporation, in-charge of operating and maintaining the company's Media Asset Management system which includes:

- Converting Analog Video Materials to Digital Format
- Video Quality Checking of Ingested Video
- Cataloging of Ingested Materials
- Providing Transcription/Translation/ Synopsis Writing
- Processing of Multi-Format Dubbing

RESPONSIBILITIES

The System Specialist (Media Administrator) is responsible for the daily monitoring of all applications, systems automation and integration of the company's identified system/s such as MAMS, Transcoders, Subtitling Solution to ensure that services and requirements of the clients are met. Also assist on application development, workflow documentation and procedures for Company's identified system/s.

  • Handles overall functionality and provide 2nd level support of Company's identified system/s such as MAMS, Transcoders, Subtitling Solution.
  • Administers and secure downloading request, video standards conversion, transcoding, and uploading / delivery of digital materials to various repurposing platforms.
  • Configure workflow, migration rules, and file format specifications required by clients.
  • Prepares monthly summary report of digital media conversion, transcode and delivery requests & ensures that all approved requests are credited to the company
  • Prepares technical records, administer client's media storage allocation/capacity and monitors media content delivery / transaction of the Company.
  • Administers, validates and monitors user profile & access rights of all users of Company's identified system/s such as MAMS, Transcoders, Subtitling Solution, etc.
  • Ensure MAMS and/or other Company's identified system/s connectivity on Tapeless environment (POST, TOC, BQM, Digital Platform)
  • Assist in research for the latest changes and innovations within the digital / online platform landscape, media technology advancements and business reporting tool.
  • Prepares, analyzes and reviews policies, procedures & workflows in accordance with the defined goals, objectives, and work standards of the company prior to its implementation
  • Monitors, analyzes and validates performance of all systems and suggests appropriate enhancements for the improvement of the company's operations
  • Formulates training guidelines, demonstrates and cascades skills & expertise to staff
  • Handles inquiries related to Company's identified system/s such as MAMS general processes and use of the other system applications
  • Provides periodic summary reports on all system-related issues & concerns and recommended changes or action steps if applicable
  • Ensures that all queries & assistance needed by the clients are met and customer feedbacks & complaints are monitored and addressed in order to continually improve the effectiveness of the company's system & to meet the requirements of clients
  • Complies with the corrective actions in order to eliminate causes of nonconformities encountered to prevent its recurrence
  • Assists in the formulation of preventive actions to eliminate the causes of potential nonconformities in order to prevent their occurrence
  • Performs any other duties and responsibilities assigned from time to time
REQUIREMENTS
  • Graduate of BS Industrial Engineering, Electronics and Communication, Computer Engineering or Computer Science graduate preferred
  • At least 2 years related working experience preferred
  • Expert in MAMS, broadcast, digital media and online delivery / distribution
  • Proficient in different IT Software Applications/Systems Analysis and Design
  • Proficient in different IT Hardware & Network system
  • Proficient in Git
  • Has the ability to generate process workflows, project reports, minutes and status reports
  • Expert in computer operations (spreadsheet, word processing and database system)
  • Advance Flowcharting and MS Office
  • Proficient in Windows PowerShell and Linux command line functions
  • Experience with CI/CD workflows
  • Basic HTML / Python / Ruby Programming
  • Flexible and can work with minimum supervision
  • Good oral and written communication skills
  • Can work under pressure
  • Keen with details

Preference will be given to candidates who APPLY ONLINE.

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