Eligibility Specialist Representative

2 weeks ago

Pasig, National Capital Region, Philippines Visaya Knowledge Process Outsourcing Corp Full time

Responsibilities:
Handle high volume of inbound/outbound calls for customers that need to be screened financially and medically for financial assistance.

Use the company eligibility screening tool to determine customers eligibility for State and Federally funded programs.

Conduct the appropriate application support based upon state or federal regulations. Facilitates the application process or directs the customer to the appropriate next step.

Provide instruction or work directly with the customer or their appointment of representative to complete the appropriate application and acquire all necessary releases, signatures and supporting documents.

Submit the application and supporting documentation to the appropriate institution in accordance with company protocol.

Act as an advocate for the customer, but also serves as a liaison to other colleagues, client hospital personnel, and government agency staff in a collaborative effort to establish eligibility coverage for future or incurred medical expenses.

Provide superior customer service and maintains a professional image.

Meet or exceed established productivity, quality, and revenue metrics.

Requirements:

At least six months of experience in a customer service role, interacting directly with customers either in-person or over the phone.

Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievements of performance metrics.

Demonstrated experience communicating effectively with a customer and simplifying complex information.

Experience in a role that requires accessing multiple databases simultaneously or managing multiple open screens to gather information to discuss with a customer.

Experience with customer interactions that require live, accurate documentation of the encounter.

Ability to handle sensitive information and maintain HIPAA compliance.

Demonstrated ability to navigate Internet Explorer and Microsoft Office.

Maintain acceptable attendance and schedule requirements.

Must be willing to work onsite in Ortigas

  • Customer Service Representative Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines Tangent Solutions, Inc. Full time

    Effectively supervise the performance of Team Leader, Customer Service Representatives and Salesforce Specialist. Ensures that all Customer Service Representatives and Salesforce Specialist are assessed and all training needs are cascaded within established guidelines. Provides orientation to subordinates on project revisions and/or new accounts. Ensures...

  • Maintenance Renewal Specialist

    5 days ago

    Pasig, National Capital Region, Philippines Insight Enterprises, Inc. Full time

    BASIC FUNCTIONPosition OverviewThe Renewal Specialist II is responsible for reconciling client renewal contract data, preparing proactive renewal quotes, and processing subsequent sales orders.What you'll do at InsightTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are...

  • Collection Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines Ninja Van PH Full time

    PaglalarawanProven experience as a Collection Specialist or similar roleKnowledge of billing procedures and collection techniques (e.g. skip tracing)Familiarity with laws related to debt collection (e.g. FDCPA)Working knowledge of MS Office and databasesComfortable working with targetsPatience and ability to manage stressExcellent communication skills...

  • Financial Sales Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines LeadAdvisors Full time

    We are seeking a highly motivated and experienced Financial Sales Representative to join our team in U.S. Its a leading financial institution dedicated in providing excellent financial services to our customers.A Financial Sales Representative plays a crucial role in providing comprehensive financial guidance and support to clients. As a Financial Sales...

  • Loan Application Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines LeadAdvisors Full time

    We are seeking a highly skilled and motivated Loan Application Specialist to join our dynamic team in US. It's a leading financial institution dedicated to providing excellent financial services to our customersAs a Loan Application Specialist, you will contribute to maintaining accurate records, adhering to compliance guidelines and staying updated on...

  • Lead Generation Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines Outsource Broker Support Full time

    Lead Generation Specialist (US Client - Hybrid)We are seeking a dynamic and proactive Lead Generation Specialist to join our team and support our US-based client. The ideal candidate should have background in tele-sales and lead generation, with excellent communication skills and a detail-oriented approach. This role is critical in driving sales efforts by...

  • Accounts Receivable Specialist for Healthcare Account

    2 weeks ago

    Pasig, National Capital Region, Philippines Visaya Knowledge Process Outsourcing Corporation Full time

    Accounts Receivable Specialist for Healthcare Account (PIONEER) Full time Add expected salary to your profile for insights Verify/obtain eligibility and/or authorization utilizing payer web sites, client eligibility systems or via phone with the insurance carrier/providers Research/ Status unpaid or denied claims Monitor claims for missing information,...

  • Compensation and Benefits Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines Zigzag Philippines Full time

    Compensation and Benefits Specialist | Onsite| Dayshift Remuneration & Benefits (Human Resources & Recruitment) Full time Add expected salary to your profile for insights ZigZag is looking for a Compensation and Benefits Specialist to join our teamAbout the roleThe Compensation and Benefits Specialist will undertake a wide range of HR tasks, like, but not...

  • Talent Sourcing Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines TaskUs Full time

    Talent Sourcing Specialist (Graphic Artist) | Pasig page is loaded Talent Sourcing Specialist (Graphic Artist) | Pasig Apply locations Pasig City, Philippines posted on Posted Yesterday job requisition id R_2403_3026 About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology...

  • Customer Service Supervisor

    2 weeks ago

    Pasig, National Capital Region, Philippines Tangent Solutions, Inc. Full time

    REQUIREMENTS: Bachelor's Degree in Information Technology, Business Administration, Marketing or any equivalent. At least 2 years work experience in performing executive and administrative functions or in a similar position. Preferably female. Proficient knowledge of customer service, and standard office practices and procedures. Computer literate and...

  • Software Engineering Specialist

    1 month ago

    Pasig, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a market leader in providing software solutions for world's largest telecommunications, entertainment, and media service providers. Our respected client is seeking an information technology (IT) professional for the job of Software Engineering Specialist. Job...

  • Software Engineering Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a market leader in providing software solutions for world's largest telecommunications, entertainment, and media service providers. Our respected client is seeking an information technology (IT) professional for the job of Software Engineering Specialist. Job...

  • Software Engineering Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a market leader in providing software solutions for world's largest telecommunications, entertainment, and media service providers. Our respected client is seeking an information technology (IT) professional for the job of Software Engineering Specialist. Job...

  • Software Engineering Specialist

    4 weeks ago

    Pasig, National Capital Region, Philippines Monroe Consulting Group Full time

    Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a market leader in providing software solutions for world's largest telecommunications, entertainment, and media service providers. Our respected client is seeking an information technology (IT) professional for the job of Software Engineering Specialist. Job...

  • Healthcare Customer Service Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines R1 RCM Philippines Inc Full time

    Healthcare Customer Service Representative (Quezon City) page is loaded Healthcare Customer Service Representative (Quezon City) Apply locations Quezon City, Metro Manila time type Full time posted on Posted Yesterday job requisition id R What will you do in this role? You will be responsible for providing expertise and excellent customer service support...

  • Revenue Cycle Manager

    2 weeks ago

    Pasig, National Capital Region, Philippines MicroSourcing International, Inc. Full time

    Start your adventure in the wonderful world of MicroSourcing by signing up now. Search Jobs Revenue Cycle ManagerHealthcare & MedicineOtherOrtigas, Pasig CityPermanent / Full Time5/6/2024 Manager is responsible for managing the Insurance Accounts Receivable Representative's primary responsibility is to provide the highest quality of customer service and...

  • Sales Management Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines Wellness Pro Incorporated Full time

    Pasig City, Philippines | Posted on 07/04/2023 Wellness PRO Inc is an importer / distributor of globally leading brands on exclusive basis of medical equipment and device servicing the needs of hospitals, medical professionals and patients throughout the Philippines pursuant of quality healthcare. We are a 100% Filipino owned corporation founded on January...

  • clinical application specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines Philcare Pharma Inc. Full time

    Pharmaceuticals & Medical Devices (Healthcare & Medical) Full time Add expected salary to your profile for insights The Clinical Applications Specialist (CAS) is responsible for providing professional support to our medical device sales team. The support takes on many forms and shapes, ranging from technical support with our devices/equipment to clinical...

  • Sales & Marketing Assistant

    2 weeks ago

    Pasig, National Capital Region, Philippines Mida Food Specialist Full time

    The Sales & Marketing Assistant supports sales and marketing teams by tracking, organizing and reporting sales and marketing information S/he Inputs and updates customer data and price quotations in a database, and resolves sales related issues.Coordinates with the Field Sales Supervisor and reports to the Sales and Marketing Manager.Duties:Assist the...

  • Finance Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines SAP SE Full time

    SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics,...