IT Admin Support and Operation Specialist

2 weeks ago


Taguig, National Capital Region, Philippines Dito Telecommunity Corporation Full time
: IT Admin Support and Operation Specialist

Help Desk & IT Support (Information & Communication Technology)

This position provides accurate, timely, and sustainable solutions to end-user computer problems to ensure end-user productivity and assists ITSM manager in the inventory management of IT office devices.

Functions


• Assist in the inventory management of IT office equipment, distribute equipment to new employees, and recycle equipment from employees who have resigned.

• Configures, installs, monitors and maintains IT users' desktop software, hardware, mobile computing devices, printers, and other peripheral devices.

• Provides consultation to IT users for all aspects of end-users computing and desktop-based LAN systems software.

• Assist users with resolving software issues pertaining to supported software.

• Installation of baseline configuration (the standard software and configurations) for new endpoint devices before releasing to the users


• Responsible for troubleshooting and resolving moderately complex software and device issues.

• Regular Endpoints' Preventive Maintenance. This may include cleaning PCs, laptops, printers, mobile devices, and other digital elements.

• Installation of endpoint equipment (for those that cannot be simply done by the users), as well as the installation of additional hardware to endpoints (such as memory cards, graphics cards, etc.)

• Ensure that requests for support are properly logged, assigned, and responded to in a timely manner and according to agreed standards and procedures.

• Perform other tasks that may be assigned from time to time.

Job Skills & Qualifications


• Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology or equivalent.


• Minimum of 1-2 years of deskside support experience in Windows Environment.


• Has 1-2 years' experience in managing IT Asset

Your application will include the following questions:

What's your expected monthly basic salary?

Telecommunications & Internet Service Providers

Dito Telecommunity Corporation (formerly known as Mindanao Islamic Telephone Company, Inc., or Mislatel) is the newest major telecommunications provider in the Philippines. It is a Joint Venture Company comprised of Udenna Corporation, Chelsea Logistics Holdings Corp., and China Telecommunications Corporation.

We are committed to providing Filipinos superior products and services of world-class quality, enabling customers to be connected, anytime, anywhere, any way they prefer

Dito Telecommunity Corporation (formerly known as Mindanao Islamic Telephone Company, Inc., or Mislatel) is the newest major telecommunications provider in the Philippines. It is a Joint Venture Company comprised of Udenna Corporation, Chelsea Logistics Holdings Corp., and China Telecommunications Corporation.

We are committed to providing Filipinos superior products and services of world-class quality, enabling customers to be connected, anytime, anywhere, any way they prefer

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