Security Operations Specialist

2 weeks ago

Taguig, National Capital Region, Philippines Sun Life Financial Full time

Security Operations Specialist page is loaded

Security Operations Specialist Apply locations Taguig City, National Capital Region (Manila) time type Full time posted on Posted Yesterday job requisition id JR

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Purpose:

The Security Operations Specialist role will report to the Physical Security Operations Manager. They will work with internal and contract team members to contribute to a best-in-class physical security program that consists of systems, policies, and procedures with the objective of increasing company security adherence, awareness, creating a safe working environment, and remaining compliant with applicable regulatory bodies. This position will have day-to-day
operational oversight of our Physical Security Operations Centre (PSOC) and management of all IRC Specialists working in the PSOC, under the guidance of the Physical Security Operations Manager. This includes oversight and
support with incident response coordination and management of physical events, incident investigations and the use of technology and applications within the PSOC. This position will also have responsibility for coordination and execution of strategic initiatives and projects related to the GSOC, including the continued evolution of the program.

This role will also collaborate with a team of professionals whose mandate is to develop, implement and supervise support services, emergency response and other process documentation, as well as plan and execute on operational
physical security and incident investigation requirements. This includes contributing to effective security risk management programs, investigation and intelligence programs, security system solutions, providing special event and
personnel protection services, as well as delivering advice, direction, and education.

This position may interact with senior management at the Corporate and Business Group level, peers within Corporate Compliance, Information Security, Risk & Governance, Crisis Management, Business Continuity, Real Estate and
Human Resources in the delivery of physical security and emergency response services related to both security and criminal incidents. This position will interface directly with external government, security, law enforcement and
emergency services officials.

Major Accountabilities:

  • Relationship and rapport building with local / regional contacts and the various business groups to help evolve reporting and metrics and incident reporting and management.
  • Main point of contact and support, in addition to the PSOC, for responding to and managing incident tickets specific to Asia.
  • Coordination and execution of strategic initiatives and projects, mostly related to the PSOC program, to assist with the program's continued evolution
  • Directly support the team with the coordination of internal communication campaigns (projects, large initiatives, educational campaigns, etc.).
  • Provide on-site support for Sun Life sponsored events on an as-needed basis
  • Assist with the completion of threat and risk assessments (TRA) across the Asia region, on an as needed basis. Also responsible for coordinating the closure of TRA findings specific to Security Operations.

Specialized Knowledge:

  • Experience and familiarity with using a risk-based approach to decision making
  • Results-oriented with a proven record of delivering to deadlines, proficiencies in prioritizing and multitasking, while understanding the big picture and inter-dependencies across processes and systems.
  • Strong technical skills and proficiency with Microsoft Word, Excel, and PowerPoint, as well as SharePoint and One Drive
  • Strong organizational, strategic thinking and planning skills, as well as consensus building
  • Ability to attend to tense and stressful situations
  • Demonstrated sensitivity to issues of ethics, diversity, equity, and harassment in the workplace

Qualifications:

  • years of experience within physical security operations (including coordination and management of personnel), corporate security, risk management department or information security.
  • Degree or diploma relatable to physical / corporate security, information security, investigations, or risk management, or comparable professional education/training in a field relevant to security or investigation management.
  • Professional designation preferred in security management: Associate Protection Professional (APP), Certified Protection Professional (CPP) or Physical Security Professional (PSP), or similar.
  • Experience within a physical security or information technology department for a similar organization of comparable size and complexity to Sun Life.
  • Proficient with communicating and managing change, as well as continuous improvement strategies for physical security program through similar organizations.
  • Demonstrated ability to manage multiple tasks simultaneously while maintaining quality and exceeding our client expectations.
  • Must be able to work independently and in a team setting.
  • Good verbal and written English communication skills

Job Category:

Facilities

Posting End Date:

30/05/2024

Shine together

At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.

We're a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There's power in numbers. As part of Sun Life's growing team, you have an impact on people in your community and around the world.

Shape the future

With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we're driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.

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