Senior HR Advisor Team Lead

2 weeks ago

Makati City, National Capital Region, Philippines WHR Global Consulting Full time
We are looking for someone who has

Bachelor's Degree in Human Resource Management, Psychology or any related Bachelor's Degree course.
Have at least 5 years' experience leading a team in a shared services industry.

Has in depth knowledge and experience in development and implementation on full spectrum of employment life cycle, generalist background is advantage.

In-depth experience on Talent Acquisition, Learning Development and Retention process and approaches.
Expert in Total Rewards Strategies and Administration.
Knowledgeable and experience in employment law legislations and its related implementation.
Has experience and knowledge of HR processes, systems and tools within the various stages of the employee lifecycle.
Knowledge and understanding on performance metrics, goals and service level development, implementation and assessment.
Demonstrated knowledge of systems, processes and procedures relevant to the work scope
Demonstrated ability to manage stakeholder relationships across diverse geographies/location and business area
Has experience working in a multicultural environment, experience in shared services environment is an advantage
HR and Core Competencies you will bring

Have business awareness, management skills, organizational skills and the ability to understand and translate related information into business action.

Has proven managing, understanding, execution of ERP systems and tools, database functionality and reporting.
Strong problem solving, relationship building, communications and conflict management skills
Proven organisation skills with ability to prioritize in a timely and efficient manner
Structured, accurate, systematic and committed to deliver within deadlines.
Ability to work independently, but sees importance of achieving results through team work and delegation.
Has the ability to take initiative and make sound judgement and decisions within applicable scope, procedures and guidelines
Result oriented mind-set and with ability to show leadership in challenging situations
Excellent oral and written communication skills in English
Motivated to facilitate and contribute to company's growth
Your Mission

A. Leadership/People Management

Lead, and promote culture of team work, innovation and excellence in customer service

Develop and implement clear performance objectives for all team members providing coaching and regular feedback on their performance against objectives.

Monitors and reviews progress and accuracy of work, directs efforts towards achieving agreed performance metrics and provides technical guidance on complex issues.

Identify and manage opportunities for development across the team and implement development plans to grow people competency and capability.

Conducts periodic appraisal and required follow up in accordance to the work delivery and output, following the policies of the company.

Manages the delivery of high-quality services and ensuring the team is working together to meet service delivery expectations
Manage team's utilization, and task distribution and accomplishments.
Responsible in ensuring operational schedule adherence by monitoring and managing appropriate workforce planning and schedules.
B. Operations and Service Delivery

Lead the development and improvements of the procedures, and policies related to employment life cycle and processes.
Act as the subject matter expert for the employment life cycle processes and clarify their process related queries.
Responsible for the overall management and facilitation of employee lifecycle process and implementation.

Advisory on applicable trend/best practices in end-to-end employment life cycle in accordance to legislation and industry specific requirement that support business need and direction such as but not limited to total rewards, talent acquisition and development.

Advise and business partner with employees and line team/manager on policies and procedure understanding implementation within the area of scope.

Advise in the employee relations management and grievance handling in accordance to grievance and disciplinary procedure and Labor Relations Management and the Philippine Legal Legislation.

Facilitate the development, analysis and evaluation of Learning and Development programs including but not limited to competence, structure and training.

Manages full spectrum of Compensation and Benefits Reward Strategies, and Payroll Administration.
Responsible in managing and developing recruitment channels, approaches in ensuring talent availability and applicable statistical reporting.
Facilitate end to end talent and development process.
Responsible in Report Creation, Building and Interpretation related to employment life cycle.
Assist in the development and implementation of HR strategies and programs related to the function.

Participate in preparing and evaluation the HR related reports on workload management, service level agreement (SLA) achievement including quality and process efficiency.

Ensures quality and efficiency of own work deliverables
Responsible in submission and coordination of status report(s) and/or other required report by the immediate supervisor/management
Lead process improvements.

Develop strong working relationships with other HR service partners and managers, Line Managers, employees and vendors to ensure a coherent and joined up approach to the delivery of HR services to the business.

Work on, maintain, and take ownership for HR special projects
Perform other related tasks that may be required from time to time
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