Senior Manager – Recruitment Administration

2 weeks ago

Makati City, National Capital Region, Philippines AMS Full time

We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organizations to thrive in an age of constant change by building, reshaping, and optimizing workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our solutions are delivered by our 10,000+ experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity—and we're here to help you achieve it.

We are an equal opportunity employer who stands by our Diversity commitment. We encourage applications from all candidates and do not discriminate against race, religion, national origin, gender, physical or mental disability, or age.

Senior Manager – Recruitment Administration (Implementation & Projects)

In this challenging yet exciting post, the role-holder will lead and drive all aspects of Implementation & Transformation projects, including new implementation, transformations, remediations, exits, and existing client projects, from mobilization to completion, within the Recruitment Administration Centre of Excellence of AMS.

Key Responsibilities

  • Delivers projects against an agreed set of objectives in line with contractual obligations and AMS's strategic goals.
  • Reviews, understands and applies contractual documentation.
  • Briefs and manages project resources; sets expectations and coaches resources regarding the quality of associated outputs required.
  • Where necessary, will assume workstream lead role e.g., Comms & Change or role of Client Direction for the purposes of the implementation.
  • Owns, designs, and drives Project Governance including, but not limited to, the development and maintenance of the Project Initiation Document, project plan, RAID log, tollgate documentation.
  • Contributes to briefing material for Steering Committees and otherwise ensures all key stakeholders receive regular and relevant communication.
  • Identifies, quantifies and communicates key risks & issues, ensuring all relevant parties are aware.
  • Develops, manages and communicates mitigation plans, working with other areas of the business and/or client to ensure successful resolution.
  • Identifies and communicates where activities are outside of project scope.
  • Facilitates Change Control procedure including working with colleagues to quantify impact of any proposed change in scope e.g. commercial team
  • Direct leadership of Implementation Analysts/Managers including regular/ongoing performance, development, engagement and wellbeing conversations.
  • Leads collation and playback of lessons learned on projects managed.

Critical Knowledge, Skills and Experience

  • Excellent English business communication skills, written and oral, plus any client specific languages as required.
  • Experience managing stakeholders with demonstrable ability to build a position as a trusted advisor to engage and influence senior stakeholders towards a course of action.
  • Experience of running resourcing or HR services implementation, improvement or change projects.
  • Working knowledge of the full recruitment lifecycle from experience gained working within Recruitment and/or HR function.
  • Strong working knowledge of all Microsoft packages such as Excel, Word, Outlook, and PowerPoint.
  • Managing team members through a matrix.

Desirable Knowledge, Skills and Experience

  • Experience delivering consulting engagements.
  • Experience preparing content for and presented to c-suite level stakeholders.
  • Working knowledge of multiple Talent Acquisition services e.g. permanent and contingent recruitment.
  • Experience of responding to Request for Information (RFI) and Request for Proposal (RFP) and producing sales collateral.
  • Experience project delivery methodology and toolkits.
  • Working knowledge of outsourced services contracts.
  • Has drafted implementation / transition schedules in outsourced services contracts.
  • Experience of Six Sigma, Total Quality Management or Lean Improvement methodologies.

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